Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Rimo Voice: Japanese AI meeting assistant by Rimo LLC that joins calls via a recording bot, transcribes in 30+ languages, and generates minutes, with data stored in Japan. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Rimo Voice when multinational teams in japan needing multilingual transcription matters most. Run both through a week of actual calls to see which suits your workflow.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Japanese AI meeting assistant by Rimo LLC that joins calls via a recording bot, transcribes in 30+ languages, and generates minutes, with data stored in Japan.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Rimo Voice is an AI transcription and meeting-minutes service developed by Rimo LLC, a Japan-based company, with a strong focus on accurate Japanese-language recognition. It is optimized for Japanese, handling kanji, katakana, punctuation, and specialized or company-specific terminology through dictionary registration, while also supporting more than 30 languages for multinational teams. Rimo Voice can join online meetings through a recording bot across Zoom, Google Meet, Microsoft Teams, and Webex, or transcribe uploaded recordings. It provides real-time, high-precision transcription, automatically generates summaries and suggested next actions, separates statements by speaker, and removes filler words such as "um" and "uh." Teams can collaboratively edit meeting minutes in real time and manage them centrally in shared folders, and the service integrates with CRM systems such as Salesforce and Microsoft Dynamics 365. On security, meeting data is stored within Japan by default (with US or EU storage available on request), and the service holds ISO 27001 and ISO 27017 certifications, with encryption, IP restrictions, and single sign-on. Rimo Voice is best for Japanese organizations and multinational teams operating in Japan that need reliable Japanese transcription and AI-generated minutes. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Rimo Voice is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Rimo Voice |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Recording bot for Zoom, Google Meet, Teams, and Webex |
| Standout feature | AI call summaries with key topic recognition | High-precision Japanese transcription with custom dictionaries |
| Team usage | Sentiment analysis and talk-to-listen ratios | Support for 30+ languages |
| Integrations | Transcription with text search and call scoring | AI summaries, next actions, and filler-word removal |
| Languages & capture | CRM logging and an advanced analytics add-on | Real-time collaborative editing of minutes |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Data residency in Japan with ISO 27001/27017 certification |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Rimo Voice
Choose Rimo Voice if you need japanese companies automating meeting minutes — strengths include strong japanese-language accuracy and terminology handling.
Aircall
Rimo Voice
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Rimo Voice is strong for japanese companies automating meeting minutes. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Rimo Voice is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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