Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. OpenWhispr: Open-source, privacy-first voice-to-text desktop app for Mac, Windows, and Linux that also transcribes meetings into AI-organized notes. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and OpenWhispr when turning rough in-meeting notes into structured summaries and action items matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Open-source, privacy-first voice-to-text desktop app for Mac, Windows, and Linux that also transcribes meetings into AI-organized notes.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
OpenWhispr is an open-source desktop application for macOS, Windows, and Linux that converts speech to text and includes a meeting notes capability built on the same engine. Its core function is global-hotkey dictation that inserts transcribed text at the cursor in any application, but it also ships an AI Notepad for meetings, an AI Chat that can reference past meetings, and an audio upload feature for transcribing recorded files. For meetings it captures the computer's audio directly rather than sending a bot into the call, transcribes the conversation in the background, and combines rough notes with the transcript to produce structured minutes that highlight decisions, action items, and next steps. Transcription can run locally using bundled Whisper and NVIDIA Parakeet models or connect to cloud models with a bring-your-own-key setup, and the project emphasizes that audio can be processed and discarded for privacy. The codebase is publicly available on GitHub and the app is actively maintained through 2026. It is aimed at developers, writers, and individuals or small teams who want a private, auditable, cross-platform transcription and meeting-notes tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); OpenWhispr is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | OpenWhispr |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Open-source and auditable, with code published on GitHub |
| Standout feature | AI call summaries with key topic recognition | Cross-platform desktop app for macOS, Windows, and Linux |
| Team usage | Sentiment analysis and talk-to-listen ratios | Local transcription via bundled Whisper and NVIDIA Parakeet models |
| Integrations | Transcription with text search and call scoring | Bring-your-own-key cloud model option for flexibility |
| Languages & capture | CRM logging and an advanced analytics add-on | AI Notepad that turns rough meeting notes plus transcript into structured minutes |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Full-text search and AI Chat across captured meetings |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
OpenWhispr
Choose OpenWhispr if you need privately transcribing computer-audio meetings without a bot joining the call — strengths include fully open source, so users can inspect and self-host the code.
Aircall
OpenWhispr
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while OpenWhispr is strong for privately transcribing computer-audio meetings without a bot joining the call. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and OpenWhispr is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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