Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Monologue: Monologue is an AI voice dictation app for Mac and iOS that turns speech into polished, app-aware text and can record, transcribe, and summarize meetings, calls, and voice notes. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Monologue when recording and transcribing personal voice notes, calls, and meetings, then generating summaries matters most. Run both through a week of actual calls to see which suits your workflow.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Monologue is an AI voice dictation app for Mac and iOS that turns speech into polished, app-aware text and can record, transcribe, and summarize meetings, calls, and voice notes.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Monologue, built by Every (Every Media Inc), is an AI-powered voice dictation app for macOS, iOS, iPadOS, and watchOS. Instead of typing, you speak and Monologue produces clean, finished text: it strips filler words and repetitions, adds punctuation, and uses a language model to infer intent and match your tone. Its standout trait is app-aware formatting, the output adapts to where you are, short conversational messages in iMessage, structured paragraphs in email, and organized lists or headings in Notes. On iOS a custom keyboard works across every app, with Live Activity support in the Dynamic Island, and preferences, modes, and a personal dictionary sync across devices. Beyond dictation, a Notes feature lets you record freeform thoughts, calls, and meetings, then transcribe and summarize them, and route captured notes to tools like Notion via an API, CLI, and MCP integrations. It supports 100+ languages and mixed-language speech. The company states audio and transcripts are not retained on its servers, with offline transcription available. It targets professionals across many fields who want faster, hands-free writing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Monologue is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Monologue |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | App-aware smart formatting that adapts output to the app in use (iMessage, email, Notes, code) |
| Standout feature | AI call summaries with key topic recognition | AI cleanup that removes filler words and repetitions, adds punctuation, and matches tone |
| Team usage | Sentiment analysis and talk-to-listen ratios | Notes feature to record, transcribe, and summarize meetings, calls, and voice memos |
| Integrations | Transcription with text search and call scoring | iOS custom keyboard plus sync of modes, dictionary, and preferences across Mac, iPhone, iPad, and Apple Watch |
| Languages & capture | CRM logging and an advanced analytics add-on | Auto Dictionary that learns names, acronyms, and personal vocabulary |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | API, CLI, and MCP integrations for routing notes to tools like Notion |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Monologue
Choose Monologue if you need drafting emails, messages, and documents hands-free by speaking instead of typing — strengths include deep apple-ecosystem integration with a system-wide ios keyboard and cross-device sync.
Aircall
Monologue
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Monologue is strong for drafting emails, messages, and documents hands-free by speaking instead of typing. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Monologue is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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