Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Meeting.ai: An AI notetaker that turns online and in-person meetings into transcripts, summaries, mind maps, and action items. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Meeting.ai when turning interview or workshop recordings into organized notes matters most. Try them side by side on real calls before deciding — needs vary by team.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
An AI notetaker that turns online and in-person meetings into transcripts, summaries, mind maps, and action items.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Meeting.ai is an AI note-taking platform that converts meetings into structured documentation including transcripts, summaries, visual mind maps, and action items. It supports multiple capture methods: joining online meetings live, recording in-person conversations, and processing uploaded audio or video files, including recordings sourced from places like Google Drive. The platform provides transcription with automatic speaker identification and handles multiple languages, accents, and language switching within a conversation. A distinguishing feature is its visual mind maps, which organize meeting content conceptually alongside more conventional summaries that surface decisions and action items. Meeting.ai integrates with major conferencing tools including Zoom, Google Meet, and Microsoft Teams, and offers meeting statistics such as duration and speaker participation. Outputs can be shared via secure links or exported to formats like PDF, image, or text, and the service is accessible across web, iOS, and Android. It is aimed at professionals across use cases such as team standups, product planning, client presentations, interviews, and design workshops who want their meetings captured and organized automatically. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Meeting.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Meeting.ai |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Transcripts, summaries, and visual mind maps from meetings |
| Standout feature | AI call summaries with key topic recognition | Live online capture, in-person recording, and uploaded file processing |
| Team usage | Sentiment analysis and talk-to-listen ratios | Automatic speaker identification |
| Integrations | Transcription with text search and call scoring | Multi-language support including accents and language switching |
| Languages & capture | CRM logging and an advanced analytics add-on | Integrations with Zoom, Google Meet, and Microsoft Teams |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Exports to PDF, image, or text and secure link sharing |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Meeting.ai
Choose Meeting.ai if you need summarizing standups, planning sessions, and client meetings — strengths include visual mind maps offer an alternative way to organize meeting content.
Aircall
Meeting.ai
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Meeting.ai is strong for summarizing standups, planning sessions, and client meetings. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Meeting.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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