Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Hyperia: A programmable AI notetaker that joins online meetings as a participant to record, transcribe, and build searchable knowledge from conversations. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Hyperia when building a searchable archive of company conversations matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
A programmable AI notetaker that joins online meetings as a participant to record, transcribe, and build searchable knowledge from conversations.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Hyperia is an AI meeting assistant built around a programmable notetaker that can join online meetings as a participant to record, transcribe, summarize, and analyze conversations. It supports major conferencing platforms including Zoom, Microsoft Teams, and Google Meet, and can automatically detect meeting links on a connected calendar and join them, or be directed to specific meetings through more granular instructions. Beyond simple voice transcription, Hyperia is positioned as a way to build a searchable knowledge base from a company's calls and meetings, surfacing summaries, action items, and highlights from across many conversations. Its programmable API lets developers and teams direct the notetaker to join a given Zoom, Google Meet, or Microsoft Teams meeting and live-stream audio for analysis, transcription, and natural-language enrichment. Hyperia can route meeting summaries, transcripts, action items, insights, and alerts into CRMs and other SaaS tools through integrations, including via Zapier. It is aimed at teams that want both automated meeting capture and the ability to programmatically integrate meeting data into their own workflows and systems. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Hyperia is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Hyperia |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Notetaker joins Zoom, Microsoft Teams, and Google Meet as a participant |
| Standout feature | AI call summaries with key topic recognition | Automatic calendar detection and joining of scheduled meetings |
| Team usage | Sentiment analysis and talk-to-listen ratios | Programmable API to direct the notetaker and stream audio for analysis |
| Integrations | Transcription with text search and call scoring | Transcription, summaries, action items, and highlights |
| Languages & capture | CRM logging and an advanced analytics add-on | Searchable knowledge base built from calls and meetings |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | CRM and SaaS integrations, including via Zapier |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Hyperia
Choose Hyperia if you need automatically capturing and summarizing recurring team or client calls — strengths include programmable api offers flexibility for custom workflows and integrations.
Aircall
Hyperia
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Hyperia is strong for automatically capturing and summarizing recurring team or client calls. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Hyperia is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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