Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. DepoDash: Cloud court-reporting platform delivering verbatim deposition transcription via AI, stenographers, or voice writers. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and DepoDash when uploading existing hearing or deposition audio for ai transcription and certification matters most. Try them side by side on real calls before deciding — needs vary by team.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Cloud court-reporting platform delivering verbatim deposition transcription via AI, stenographers, or voice writers.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
DepoDash is a cloud-based court-reporting and legal transcription platform that delivers on-demand verbatim records for depositions, hearings, and other legal proceedings in a secure environment. The platform mirrors traditional court-reporting workflows and can produce the record through a stenographic reporter, a mask (voice) writer, or AI-based automatic speech recognition, giving legal teams flexible options. For existing recordings, users can upload audio files from depositions, hearings, or interviews and the AI engine identifies speakers and generates formatted transcripts in minutes, which can then be edited and certified by a legal transcriber. DepoDash applies legal-specific formatting such as line numbering, Q&A formatting, and timestamps, and supports real-time transcription with live annotations, exhibit and file sharing, secure breakout rooms, and speaker identification. It emphasizes protecting the integrity of the digital record, restricting access to audio, video, exhibits, and transcripts so the record manager controls the material rather than a general conferencing service. With no software or hardware to install and pay-as-you-go or subscription options, DepoDash targets attorneys, court reporters, and litigation support teams who need accurate, certifiable transcripts that meet legal formatting and evidentiary expectations. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); DepoDash is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | DepoDash |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Cloud court reporting via stenographer, voice writer, or AI ASR |
| Standout feature | AI call summaries with key topic recognition | AI transcription of uploaded deposition, hearing, and interview audio with speaker ID |
| Team usage | Sentiment analysis and talk-to-listen ratios | Legal-specific formatting including line numbering, Q&A, and timestamps |
| Integrations | Transcription with text search and call scoring | Real-time transcription with live annotations during proceedings |
| Languages & capture | CRM logging and an advanced analytics add-on | Exhibit and file sharing plus secure breakout rooms |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Record-integrity controls limiting access to audio, video, and transcripts |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
DepoDash
Choose DepoDash if you need conducting remote depositions with real-time transcription and exhibit sharing — strengths include flexible record production through ai, stenographers, or voice writers.
Aircall
DepoDash
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while DepoDash is strong for conducting remote depositions with real-time transcription and exhibit sharing. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and DepoDash is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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