Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Colibri.ai: Real-time meeting notes and live sales coaching/conversation intelligence Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Colibri.ai when live guidance during calls matters most. Run both through a week of actual calls to see which suits your workflow.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Real-time meeting notes and live sales coaching/conversation intelligence
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Colibri.ai is an AI meeting assistant and conversation-intelligence tool aimed primarily at sales and customer-facing teams. It records and transcribes calls across major conferencing platforms, generates summaries and action items, and offers live cue cards and real-time guidance to help reps during conversations. Beyond individual notes, Colibri analyzes calls at the team level, tracking topics, talk-time, and other signals so managers can coach reps and understand what happens across the pipeline. It integrates with CRMs and other sales tools so call data and follow-ups land in existing systems automatically. The product blends in-call assistance with after-call intelligence, which makes it useful both for reps who want help in the moment and for leaders who want visibility into conversations. Colibri is typically adopted by sales organizations that want a single tool for recording, coaching, and CRM-connected meeting notes. Platforms: Zoom / Google Meet / Microsoft Teams. Integrations: Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Colibri.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Colibri.ai |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Recording and live transcription |
| Standout feature | AI call summaries with key topic recognition | AI summaries and action items |
| Team usage | Sentiment analysis and talk-to-listen ratios | Real-time cue cards |
| Integrations | Transcription with text search and call scoring | Conversation intelligence and analytics |
| Languages & capture | CRM logging and an advanced analytics add-on | CRM integrations |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Colibri.ai
Choose Colibri.ai if you need sales call coaching and review — strengths include combines in-call guidance with after-call analytics.
Aircall
Colibri.ai
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Colibri.ai is strong for sales call coaching and review. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Colibri.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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