Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. CLOVA Note: South Korean AI meeting-minutes service by Naver that records meetings, transcribes speech, separates speakers, and generates summaries and action items. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and CLOVA Note when asian organizations needing multilingual meeting transcription matters most. Try them side by side on real calls before deciding — needs vary by team.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
South Korean AI meeting-minutes service by Naver that records meetings, transcribes speech, separates speakers, and generates summaries and action items.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CLOVA Note is an AI-powered meeting-minutes and voice-transcription service from Naver Corporation, one of South Korea's largest internet companies. First introduced in 2020 and officially launched as CLOVA Note, it lets users record meetings directly on a PC or mobile device, or upload recordings, and then automatically converts the speech to text using Naver's own voice-recognition technology. It applies speaker diarization to distinguish between different participants and uses natural-language processing, including Naver's HyperCLOVA model, to produce summaries, surface meeting topics, suggest next steps, and highlight key points paragraph by paragraph. CLOVA Note supports multiple languages including Korean, English, Japanese, Simplified Chinese, and Traditional Chinese, as well as a multilingual recognition model for mixed-language meetings. It works across smartphones, tablets, and PCs with notes synced across devices, and lets organizations register industry-specific terminology and company names to improve recognition accuracy. It is particularly popular in South Korea and across Asia. CLOVA Note is best for individuals and teams in the region who need accurate Korean-language meeting transcription and AI-generated minutes. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); CLOVA Note is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | CLOVA Note |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Direct meeting recording on PC and mobile |
| Standout feature | AI call summaries with key topic recognition | Automatic speech-to-text transcription |
| Team usage | Sentiment analysis and talk-to-listen ratios | Speaker diarization to distinguish participants |
| Integrations | Transcription with text search and call scoring | AI summaries, topics, and next-step suggestions |
| Languages & capture | CRM logging and an advanced analytics add-on | Multilingual support (Korean, English, Japanese, Chinese) |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Custom vocabulary registration for industry terms |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
CLOVA Note
Choose CLOVA Note if you need korean-language teams generating automatic meeting minutes — strengths include strong korean-language recognition from a major regional provider.
Aircall
CLOVA Note
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while CLOVA Note is strong for korean-language teams generating automatic meeting minutes. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and CLOVA Note is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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