Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Chime Note: Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Chime Note when capturing and summarizing phone calls and everyday conversations matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Chime Note is a hardware AI voice recorder paired with an app that transcribes recordings and generates ChatGPT-powered summaries and translations.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Chime Note (CHIME NOTE Pro) is a physical AI voice recorder paired with companion software for iOS, Android, and the web (CHIME Web at app.chimenote.com). Audio is captured by pressing a button on the pocket-sized device, which can attach magnetically to a phone via MagSafe and records calls and everyday conversations, storing audio locally before it is processed into text. The app uses GPT-4o for transcription and ChatGPT-based AI summaries, both offered as free, unlimited core services. Premium, pay-as-you-go features include real-time transcription during recording and voice translation, with the multi-language chatroom function supporting automatic translation across up to 107 languages. There is no mandatory subscription; purchased usage time does not expire. The device costs $189.99 (regularly $239.99) and ships with a one-year warranty and 30-day returns. Chime Note is marketed to students, professionals, neurodiverse individuals, and travelers who want hands-free capture of meetings, interviews, and conversations. No integrations with Zoom, Microsoft Teams, Google Meet, or calendars are documented.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Chime Note is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Chime Note |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | GPT-4o transcription of recorded audio |
| Standout feature | AI call summaries with key topic recognition | ChatGPT-powered AI summaries |
| Team usage | Sentiment analysis and talk-to-listen ratios | Physical pocket recorder with MagSafe magnetic phone attachment |
| Integrations | Transcription with text search and call scoring | Real-time transcription during recording (premium) |
| Languages & capture | CRM logging and an advanced analytics add-on | Voice translation supporting up to 107 languages (premium) |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Companion apps for iOS, Android, and web |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Chime Note
Choose Chime Note if you need recording and transcribing in-person meetings and interviews — strengths include core recording, transcription, and ai summaries are free with no subscription required.
Aircall
Chime Note
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Chime Note is strong for recording and transcribing in-person meetings and interviews. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Chime Note is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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