Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Carv: AI assistant for recruiters that records, transcribes, and takes notes during interviews and intake calls, then drafts documents and updates the ATS. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Carv when generating job descriptions from intake calls with hiring managers matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
AI assistant for recruiters that records, transcribes, and takes notes during interviews and intake calls, then drafts documents and updates the ATS.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Carv is an AI platform for recruiters that records, transcribes, and takes notes during interviews, intake calls, and hiring meetings so recruiters can stay present in the conversation rather than typing notes. During candidate interviews it captures a full verbatim transcript, flags any planned questions that went unanswered at the end of the call, and uses the transcript to auto-generate a candidate profile. For intake calls with hiring managers, Carv captures the requirements discussed and can automatically draft a job description in the recruiter's own style and tone of voice. Beyond note-taking, Carv positions itself as an agentic recruiting assistant that takes over repetitive administrative work, from document creation to updating the applicant tracking system, and includes an AI companion that carries context about how the user works. The platform integrates with ATS and HR systems and offers analytics and insights across recruiting activity. By turning recruiting conversations into structured notes, profiles, and documents, Carv aims to cut down on coordination and admin time so recruiters can focus on connecting with candidates and hiring managers. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Carv is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Carv |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Records, transcribes, and takes notes during interviews, intakes, and meetings |
| Standout feature | AI call summaries with key topic recognition | Full verbatim interview transcription with unanswered-question flagging |
| Team usage | Sentiment analysis and talk-to-listen ratios | Auto-generated candidate profiles from interview transcripts |
| Integrations | Transcription with text search and call scoring | Automatic job description drafting from intake calls |
| Languages & capture | CRM logging and an advanced analytics add-on | ATS and HR system integrations with automated updates |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | AI companion that retains context on the recruiter's workflow |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Carv
Choose Carv if you need transcribing and summarizing candidate interviews hands-free — strengths include captures both candidate interviews and hiring-manager intake calls.
Aircall
Carv
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Carv is strong for transcribing and summarizing candidate interviews hands-free. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Carv is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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