Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Capsho: Capsho is an AI tool that transcribes podcast, livestream, and video episodes and repurposes them into titles, show notes, blogs, social captions, images, and video clips. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Capsho when creators repurposing one episode into blog posts, social captions, and email copy matters most. Try them side by side on real calls before deciding — needs vary by team.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Capsho is an AI tool that transcribes podcast, livestream, and video episodes and repurposes them into titles, show notes, blogs, social captions, images, and video clips.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Capsho is an AI marketing assistant built for entrepreneurs and creators who podcast, livestream, or publish on YouTube. You upload an audio or video file and provide context about the episode, your brand voice, and audience; Capsho then transcribes the recording and generates a timestamped transcript available in .TXT and .VTT formats. From that transcription it auto-produces a large set of marketing assets, including an episode title and description, show notes, a chapter summary, social media captions, email copy, pull quotes, a blog post, a LinkedIn article, and a YouTube description. The platform is organized into a Marketing Studio for written assets, an Image Studio for thumbnails and graphics, and a Clipping Studio that identifies and crops short video clips. A "Personas" feature learns a user's tone and style over time to keep generated content on-brand. Capsho is positioned as a repurposing and content-creation tool rather than a meeting-notes app, but its core workflow includes transcribing spoken audio and video into searchable text.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Capsho is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Capsho |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Transcribes uploaded audio and video into timestamped transcripts (.TXT and .VTT) |
| Standout feature | AI call summaries with key topic recognition | Auto-generates titles, show notes, and episode chapter summaries |
| Team usage | Sentiment analysis and talk-to-listen ratios | Marketing Studio produces blogs, social captions, emails, quotes, and a LinkedIn article |
| Integrations | Transcription with text search and call scoring | Image Studio creates YouTube thumbnails and social graphics |
| Languages & capture | CRM logging and an advanced analytics add-on | Clipping Studio identifies, crops, and formats short-form video clips |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Personas feature learns the user's tone and brand voice over time |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Capsho
Choose Capsho if you need podcasters generating show notes, transcripts, and episode descriptions from a recording — strengths include turns a single recording into many marketing assets, saving creators significant time.
Aircall
Capsho
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Capsho is strong for podcasters generating show notes, transcripts, and episode descriptions from a recording. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Capsho is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
More head-to-head comparisons involving Aircall and Capsho.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Aircover: Real-time in-call AI sales coach that surfaces answers, battlecards, and CRM updates live during sales meetings. The right pick comes down to team size, budget, and the workflows you want to automate.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Airepoto: Korean AI meeting documentation platform by RSUPPORT that records, transcribes with speaker separation, and summarizes meetings across Zoom, Teams, and Google Meet. The right pick comes down to team size, budget, and the workflows you want to automate.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Airspeed: Sales conversation intelligence and coaching platform (formerly Glyphic) that records and analyzes calls, scores reps, and keeps CRM data in sync. Below, they line up on price, capture method, and how each fits a real meeting stack.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Alice Recorder: Privacy-focused iOS and web recorder that transcribes meetings and interviews in 100+ languages with AI summarization. The right pick comes down to team size, budget, and the workflows you want to automate.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Allego: Conversation intelligence within a broader sales enablement platform that records, transcribes, and analyzes sales calls for coaching and deal insights. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Allo: Mobile-first AI business phone system that records and transcribes sales calls, writes follow-ups, and syncs everything to your CRM automatically. Below, they line up on price, capture method, and how each fits a real meeting stack.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Aloware: Sales engagement and contact platform with a power dialer plus AI conversation intelligence that records, transcribes, and analyzes calls for coaching. Below, they line up on price, capture method, and how each fits a real meeting stack.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Alter: macOS-native AI meeting assistant that records and transcribes calls locally with built-in Whisper and Parakeet models, no bots required. This comparison weighs them on pricing, features, and everyday workflow fit.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Amber Notes: EU-focused AI meeting notetaker by Dutch company Amberscript, with EU-only data hosting, multilingual transcription and an Ask Amber chat. The right pick comes down to team size, budget, and the workflows you want to automate.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Amberscript: Audio and video to text service offering automatic and human-verified transcripts and subtitles. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. AmpUp: AI sales coaching platform with a native notetaker that records and transcribes calls, then delivers prep briefs, debriefs, and practice scenarios. This comparison weighs them on pricing, features, and everyday workflow fit.
Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Anarlog: Open-source, local-first AI meeting notepad (formerly Hyprnote) by Fastrepl that records and summarizes private meetings on your own device with no bot. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.