Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. BriefMe: Italian mobile app that records conversations, transcribes them automatically, and generates AI summaries with key points, decisions, and action items. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and BriefMe when summarizing informal discussions or brainstorming sessions matters most. Try them side by side on real calls before deciding — needs vary by team.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Italian mobile app that records conversations, transcribes them automatically, and generates AI summaries with key points, decisions, and action items.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
BriefMe is an Italian AI transcription and meeting-summary app that records conversations from a smartphone, automatically transcribes the audio, and generates intelligent summaries delivered both in the app and by email. The product is built around an Italian-language interface and workflow, targeting Italian professionals and teams. Users open the app, start an audio recording, and let the AI handle transcription afterward; BriefMe applies speaker recognition to distinguish participants, and users assign names to produce a labeled transcript. The app offers three recording modes tailored to different situations: a Meeting mode that produces structured summaries with key points, decisions made, and action items for professional calls; a Conversation mode for more informal discussions and brainstorming; and a Notes mode for organizing personal voice memos into clear, structured text. Summaries are typically available within a few minutes of finishing a recording. BriefMe is distributed as a free mobile app, and is aimed at users who want to speak instead of taking written notes during work meetings, casual conversations, or personal note-taking, without complex setup. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); BriefMe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | BriefMe |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Smartphone audio recording of conversations and meetings |
| Standout feature | AI call summaries with key topic recognition | Automatic Italian-language transcription |
| Team usage | Sentiment analysis and talk-to-listen ratios | Speaker recognition with manual name assignment |
| Integrations | Transcription with text search and call scoring | Three modes: Meeting (structured summaries), Conversation, and Notes |
| Languages & capture | CRM logging and an advanced analytics add-on | Meeting summaries with key points, decisions, and action items |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Summaries delivered in-app and via email |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
BriefMe
Choose BriefMe if you need italian professionals capturing work meetings from a phone — strengths include built for the italian language and italian users.
Aircall
BriefMe
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while BriefMe is strong for italian professionals capturing work meetings from a phone. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and BriefMe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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