Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Aviso AI: End-to-end AI revenue platform whose conversation intelligence records and analyzes sales calls and meetings for B2B revenue teams. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Aviso AI when managers coaching reps using sentiment and conversation signals matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
End-to-end AI revenue platform whose conversation intelligence records and analyzes sales calls and meetings for B2B revenue teams.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aviso AI is an end-to-end AI revenue platform for B2B sales and revenue operations teams that combines forecasting, pipeline inspection, deal intelligence, and conversation intelligence in one system. Within its conversation intelligence module, Aviso records and transcribes both online meetings (via Zoom, Microsoft Teams, and Google Meet) and offline or in-person conversations, then analyzes them to surface coaching opportunities, buyer sentiment, and deal signals. It applies natural language processing and acoustic analysis to detect sentiment and emotion through tone, pitch, and pace, and generates smart transcripts and visual summaries that highlight keywords, decision-maker comments, and next steps. Its MIKI generative-AI assistant lets users query past conversations in natural language instead of scrubbing through transcripts, and a deal room centralizes recordings, transcripts, and related communications. Aviso ties these conversation insights back to pipeline health and forecasting so managers can connect rep behavior on calls to revenue outcomes. It is primarily aimed at mid-market and enterprise revenue teams that want a single AI-native platform rather than multiple point tools. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Aviso AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Aviso AI |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Records and transcribes online and in-person sales meetings |
| Standout feature | AI call summaries with key topic recognition | Sentiment and emotion analysis using text and acoustic markers |
| Team usage | Sentiment analysis and talk-to-listen ratios | MIKI generative-AI assistant for natural-language querying of conversations |
| Integrations | Transcription with text search and call scoring | Smart transcripts and auto-summaries with keywords and next steps |
| Languages & capture | CRM logging and an advanced analytics add-on | Deal room centralizing recordings, transcripts, and deal communications |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Conversation insights tied to pipeline inspection and forecasting |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Aviso AI
Choose Aviso AI if you need revenue teams analyzing sales calls alongside pipeline and forecast data — strengths include connects conversation intelligence directly to forecasting and deal data.
Aircall
Aviso AI
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Aviso AI is strong for revenue teams analyzing sales calls alongside pipeline and forecast data. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Aviso AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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