Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and AutoMemo when recording and summarizing interviews matters most. Try them side by side on real calls before deciding — needs vary by team.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
AutoMemo (オートメモ) is a transcription AI developed, sold, and supported by Sourcenext Corporation in Japan. It is built around a multi-surface approach: users can capture audio through a web browser app, a dedicated smartphone app, or standalone hardware voice recorders (the AutoMemo S and AutoMemo R devices), and the captured audio is automatically converted to text. The service uses a Whisper-based speech recognition engine, automatically inserts punctuation, removes filler words such as Japanese hesitation sounds, and recognizes speakers so that transcription results are divided into speaker blocks. On top of the transcript, AutoMemo can automatically generate summaries and extract to-do items and deadlines, and it has added features such as AI-generated titles for recordings. Audio and transcripts are saved to the cloud for later editing, searching, and sharing. AutoMemo positions itself for business meetings, interviews, and lecture capture in Japanese-language workflows, and offers a limited free transcription allowance with paid plans for higher usage. It remains actively developed and marketed in 2025/2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); AutoMemo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | AutoMemo |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Records via web app, smartphone app, or dedicated voice recorder hardware |
| Standout feature | AI call summaries with key topic recognition | Whisper-based speech-to-text with automatic punctuation |
| Team usage | Sentiment analysis and talk-to-listen ratios | Speaker recognition that splits transcripts into per-speaker blocks |
| Integrations | Transcription with text search and call scoring | AI summaries with to-do and deadline extraction |
| Languages & capture | CRM logging and an advanced analytics add-on | Automatic filler-word removal |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Cloud storage with editing, search, and sharing |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
AutoMemo
Choose AutoMemo if you need capturing and transcribing in-person business meetings — strengths include multiple capture options including standalone hardware recorders.
Aircall
AutoMemo
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while AutoMemo is strong for capturing and transcribing in-person business meetings. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and AutoMemo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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