Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Audiosum: AI transcription platform with Arabic dialect support that transcribes and summarizes meetings, lectures and videos. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Audiosum when summarizing meeting recordings into key points and action items matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
AI transcription platform with Arabic dialect support that transcribes and summarizes meetings, lectures and videos.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Audiosum is an AI transcription and summarization platform with notable support for Arabic, including multiple dialects such as Gulf, Egyptian, Lebanese, Moroccan and Saudi, alongside English and other languages. While the platform is broadly used for lectures and educational content, it offers a dedicated meeting-transcription product that converts meeting recordings into transcripts, summaries and actionable notes, extracts key points and decisions, and identifies follow-up tasks. It supports recordings from Google Meet, Zoom and Microsoft Teams, provides live transcription, and includes an AI chat feature for asking questions about transcribed content. Exports are available in formats such as PDF, Word and TXT, and a mobile app is offered. The service was actively operating at the time of review, with a working signup flow and user reviews including Arabic-language feedback. Because Audiosum's primary marketing emphasis leans toward students and educators summarizing lectures, teams evaluating it specifically for business meetings should confirm that its meeting-transcription workflow and Arabic accuracy meet their needs, but it remains a relevant option for Arabic-speaking users seeking AI meeting transcription and summaries. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Audiosum is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Audiosum |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Arabic transcription with multiple dialects plus English and others |
| Standout feature | AI call summaries with key topic recognition | Meeting transcription with summaries and action items |
| Team usage | Sentiment analysis and talk-to-listen ratios | Live transcription capability |
| Integrations | Transcription with text search and call scoring | Supports Google Meet, Zoom and Teams recordings |
| Languages & capture | CRM logging and an advanced analytics add-on | AI chat to query transcribed content |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Exports to PDF, Word and TXT with a mobile app |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Audiosum
Choose Audiosum if you need transcribing arabic-language meetings and dialect-heavy discussions — strengths include broad arabic dialect coverage for transcription.
Aircall
Audiosum
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Audiosum is strong for transcribing arabic-language meetings and dialect-heavy discussions. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Audiosum is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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