Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Aqua Voice: Aqua Voice is an AI-powered, system-wide voice dictation app that turns speech into refined text in real time across the apps you already use on Mac and iPhone. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Aqua Voice when voice-driven coding and writing ai prompts with accurate technical-term recognition matters most. Run both through a week of actual calls to see which suits your workflow.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Aqua Voice is an AI-powered, system-wide voice dictation app that turns speech into refined text in real time across the apps you already use on Mac and iPhone.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aqua Voice is an AI dictation tool built by Aqua Voice, Inc. (a Y Combinator startup) that converts spoken words into written text in real time. Rather than a standalone transcription window, it works system-wide: users hold a key (such as Space) and speak, and the dictated text is inserted into whatever app is in focus, including Gmail, Google Docs, Slack, code editors, and AI chat tools. It runs on macOS and iOS, with the iPhone app now live. Aqua is powered by Avalon, the company's proprietary speech-to-text model trained on prompt-style speech, code, and email, and it refines grammar and phrasing as you talk. It supports context awareness of on-screen content, a custom dictionary for technical terms and names, natural-language editing commands ("make this a list," "rephrase that"), style adaptation, and multilingual input across dozens of languages. It is aimed at developers, knowledge workers, and content creators who want a faster alternative to typing for emails, documents, messages, prompts, and code.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Aqua Voice is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Aqua Voice |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | System-wide dictation that inserts text into any focused app (Gmail, Docs, Slack, code editors, AI chats) |
| Standout feature | AI call summaries with key topic recognition | Avalon proprietary speech-to-text model tuned for technical vocabulary, code, and prompt-style speech |
| Team usage | Sentiment analysis and talk-to-listen ratios | Custom dictionary for names, brands, and technical terms |
| Integrations | Transcription with text search and call scoring | Natural-language editing commands like 'make this a list' or 'rephrase that' mid-dictation |
| Languages & capture | CRM logging and an advanced analytics add-on | Context awareness of on-screen content, including code syntax |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Multilingual input across dozens of languages |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Aqua Voice
Choose Aqua Voice if you need dictating emails, documents, and slack messages hands-free across desktop apps — strengths include low-friction, system-wide voice input that works inside existing apps with no per-app setup.
Aircall
Aqua Voice
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Aqua Voice is strong for dictating emails, documents, and slack messages hands-free across desktop apps. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Aqua Voice is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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