Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Akkadu: Akkadu is an AI-powered platform that delivers real-time live captions, subtitles, and remote simultaneous interpretation in 90+ languages for events, meetings, and video content. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Akkadu when providing remote simultaneous interpretation for international meetings matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Akkadu is an AI-powered platform that delivers real-time live captions, subtitles, and remote simultaneous interpretation in 90+ languages for events, meetings, and video content.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Akkadu, built by Akkadu Technology, is a platform for breaking down language barriers in live and recorded settings. It listens to a speaker's audio and produces real-time AI live captions and subtitles in more than 90 languages, and can deliver an AI voice translation that voices a speaker's words in another language. Beyond automated transcription and translation, Akkadu also offers remote simultaneous interpretation (RSI), connecting human interpreters to events, plus human live captioning for higher-accuracy needs. It is available as a desktop and web-based application and is designed to work alongside common video conferencing tools such as Zoom, Microsoft Teams, Webex, and Google Meet, as well as on-site and hybrid events. The company states it does not store voice data and gives users control to delete transcripts. Akkadu targets event organizers, conferences, corporate meetings, universities, content creators, and language service providers who need multilingual accessibility. It is offered on a pay-as-you-go hourly model with a free limited demo tier.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Akkadu is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Akkadu |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Real-time AI live captions and subtitles in 90+ languages |
| Standout feature | AI call summaries with key topic recognition | AI voice translation that voices a speaker into another language |
| Team usage | Sentiment analysis and talk-to-listen ratios | Remote simultaneous interpretation (RSI) with human interpreters |
| Integrations | Transcription with text search and call scoring | Human live captioning option for higher accuracy |
| Languages & capture | CRM logging and an advanced analytics add-on | Works with Zoom, Microsoft Teams, Webex, and Google Meet plus on-site/hybrid events |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Custom glossaries and accent recognition to improve accuracy |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Akkadu
Choose Akkadu if you need adding multilingual live captions and subtitles to conferences, webinars, and hybrid events — strengths include covers 90+ languages across captions, subtitles, interpretation, and voice translation.
Aircall
Akkadu
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Akkadu is strong for adding multilingual live captions and subtitles to conferences, webinars, and hybrid events. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Akkadu is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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