AI Recorder: Transcribe, Notes: iOS app from Tuling Network that records meetings and calls, transcribes them, and generates AI summaries with a chat assistant. EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AI Recorder: Transcribe, Notes when recording and summarizing business meetings on a phone matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Run both through a week of actual calls to see which suits your workflow.
iOS app from Tuling Network that records meetings and calls, transcribes them, and generates AI summaries with a chat assistant.
EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.
AI Recorder: Transcribe, Notes is an iOS app from Tuling Network Limited that captures meetings, calls, and in-person conversations and turns them into transcripts and AI-generated summaries. With one-tap recording, it supports continuous capture without imposed time limits, then applies automatic transcription with paragraph formatting. Beyond a raw transcript, the app produces summaries using professional templates aimed at common business scenarios, and it includes an interactive AI chat assistant so users can query a recording with questions such as what the next steps were. Recordings and documents are stored in the cloud with multi-device sync, allowing access across a user's devices, and summaries can be exported in multiple formats for sharing. The app supports multiple languages and is positioned for business meetings, lectures, interviews, and similar recording-heavy situations. It is offered as a free download with optional subscription tiers covering higher usage and recording-minute packages. Because it records directly on the phone rather than joining calls as a bot, it works for both online and face-to-face conversations where a user simply needs a quick, searchable record of what was said and a concise summary afterward. Pricing varies by plan. Check the official website for current pricing.
Best suited for
EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.
Best suited for
AI Recorder: Transcribe, Notes is a free tier with paid upgrades (freemium); EvaluAgent is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | AI Recorder: Transcribe, Notes | EvaluAgent |
|---|---|---|
| Core capability | One-tap recording for meetings, calls, and in-person conversations | Automatic voice-call transcription with multi-language support |
| Standout feature | Continuous recording without imposed time limits | AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards |
| Team usage | Automatic transcription with paragraph formatting | Conversation intelligence: sentiment analysis, intent detection, and summarization |
| Integrations | AI summaries using business-oriented templates | Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution) |
| Languages & capture | Interactive AI chat to query recordings | AI-agent observability to flag hallucinations, missed intents, and quality issues |
| Best-fit workflow | Cloud storage with multi-device sync and multi-format export | Coaching workflows, calibration, and dashboards built on QA insights |
AI Recorder: Transcribe, Notes
Choose AI Recorder: Transcribe, Notes if you need recording and summarizing business meetings on a phone — strengths include records on-device, so it works for both in-person and online meetings.
EvaluAgent
Choose EvaluAgent if you need automatically score and audit 100% of customer service calls and chats for quality and compliance — strengths include transcribes and analyzes every interaction across voice, chat, email, and tickets rather than a small manual sample.
AI Recorder: Transcribe, Notes
EvaluAgent
It depends on your workflow. AI Recorder: Transcribe, Notes is strong for recording and summarizing business meetings on a phone, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.
AI Recorder: Transcribe, Notes is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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