AI Recorder: Transcribe, Notes: iOS app from Tuling Network that records meetings and calls, transcribes them, and generates AI summaries with a chat assistant. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AI Recorder: Transcribe, Notes when recording and summarizing business meetings on a phone matters most, and Cresta when analyzing every interaction to identify behaviors that drive outcomes matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
iOS app from Tuling Network that records meetings and calls, transcribes them, and generates AI summaries with a chat assistant.
Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence.
AI Recorder: Transcribe, Notes is an iOS app from Tuling Network Limited that captures meetings, calls, and in-person conversations and turns them into transcripts and AI-generated summaries. With one-tap recording, it supports continuous capture without imposed time limits, then applies automatic transcription with paragraph formatting. Beyond a raw transcript, the app produces summaries using professional templates aimed at common business scenarios, and it includes an interactive AI chat assistant so users can query a recording with questions such as what the next steps were. Recordings and documents are stored in the cloud with multi-device sync, allowing access across a user's devices, and summaries can be exported in multiple formats for sharing. The app supports multiple languages and is positioned for business meetings, lectures, interviews, and similar recording-heavy situations. It is offered as a free download with optional subscription tiers covering higher usage and recording-minute packages. Because it records directly on the phone rather than joining calls as a bot, it works for both online and face-to-face conversations where a user simply needs a quick, searchable record of what was said and a concise summary afterward. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cresta is an enterprise customer-experience AI platform that unifies human and AI agents across voice and digital channels. It captures conversations through integrations with major contact-center systems such as Genesys, NICE, Salesforce, Twilio, and Amazon Connect, then analyzes those interactions at scale to surface behavioral insights and deliver real-time guidance. Its Agent Assist listens to live conversations and provides agents with in-the-moment suggestions, knowledge, and next-best actions, while a Knowledge Agent proactively surfaces context-aware answers without manual prompting. Cresta's conversation intelligence analyzes 100% of interactions to identify the behaviors that drive outcomes, and its automated quality management scores conversations across the board so supervisors gain visibility without manual sampling. The platform also offers autonomous AI agents that can resolve customer conversations end to end, plus an Agent Operations Center that gives supervisors real-time visibility and intervention tools across both human and AI-led conversations. Cresta is built for large enterprise contact centers in industries such as financial services, travel and hospitality, telecommunications, insurance, and healthcare that need real-time assistance, coaching, and analytics at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
AI Recorder: Transcribe, Notes is a free tier with paid upgrades (freemium); Cresta is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | AI Recorder: Transcribe, Notes | Cresta |
|---|---|---|
| Core capability | One-tap recording for meetings, calls, and in-person conversations | Real-time Agent Assist with live suggestions and knowledge |
| Standout feature | Continuous recording without imposed time limits | Conversation intelligence analyzing 100% of interactions |
| Team usage | Automatic transcription with paragraph formatting | Automated quality management and scoring across all calls |
| Integrations | AI summaries using business-oriented templates | Knowledge Agent that proactively surfaces context-aware answers |
| Languages & capture | Interactive AI chat to query recordings | Autonomous AI agents for end-to-end conversation resolution |
| Best-fit workflow | Cloud storage with multi-device sync and multi-format export | Integrations with Genesys, NICE, Salesforce, Twilio, and Amazon Connect |
AI Recorder: Transcribe, Notes
Choose AI Recorder: Transcribe, Notes if you need recording and summarizing business meetings on a phone — strengths include records on-device, so it works for both in-person and online meetings.
Cresta
Choose Cresta if you need assisting contact-center agents in real time during customer conversations — strengths include delivers real-time guidance during live conversations, not just post-call review.
AI Recorder: Transcribe, Notes
Cresta
It depends on your workflow. AI Recorder: Transcribe, Notes is strong for recording and summarizing business meetings on a phone, while Cresta is strong for assisting contact-center agents in real time during customer conversations. Both transcribe and summarize meetings.
AI Recorder: Transcribe, Notes is a free tier with paid upgrades and Cresta is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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