AI-Media: AI-Media is a global captioning provider whose LEXI engine delivers AI-powered live captions and recorded transcripts for broadcast, events, corporate meetings, and enterprise. Voiso: Voiso is a cloud contact-center platform with AI speech analytics that transcribes calls into searchable text, scores conversations, and generates automatic call summaries. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AI-Media when adding live captions and translation to corporate virtual meetings, webinars, and town halls on zoom or teams matters most, and Voiso when sales and support managers scoring agent performance and coaching from call summaries matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI-Media is a global captioning provider whose LEXI engine delivers AI-powered live captions and recorded transcripts for broadcast, events, corporate meetings, and enterprise.
Voiso is a cloud contact-center platform with AI speech analytics that transcribes calls into searchable text, scores conversations, and generates automatic call summaries.
AI-Media is an established captioning and accessibility technology company whose LEXI toolkit produces AI-powered live captions and recorded transcripts across broadcast, sports, government, education, and corporate settings. For meetings and events, LEXI Text generates real-time automatic captions that can be embedded in Zoom and Microsoft Teams or streamed to any web-enabled device, while LEXI Recorded captions on-demand video and audio. The company also runs a dedicated transcription service that turns recorded interviews, meetings, lectures, and AGMs into editable documents. LEXI Library lets users search, scroll, and edit time-stamped captions during or after a session and download transcripts as txt, docx, json, srt, or webvtt. LEXI Translate adds multilingual captions, and LEXI Voice provides real-time voice translation. Delivery runs over AI-Media's iCap cloud network plus hardware encoders for broadcast workflows. It suits enterprises, broadcasters, venues, and institutions that need accessible, accurate captions and transcripts at scale. Customers span media networks, universities, and parliaments. Pricing is quote-based through the sales team.
Best suited for
Voiso is a cloud-based contact-center platform built for sales and customer-service teams, combining voice, SMS, and messaging channels with AI-driven analytics in a single workspace. Its speech analytics suite processes recorded call audio through speech-to-text and natural-language pipelines, transcribing calls into searchable text across more than ten languages, including English, Spanish, French, and Arabic. Transcripts can be navigated, searched, and flagged against predefined or custom keyword lists to support quality assurance, compliance, and agent training. Beyond raw transcription, the platform applies AI to score conversations on a 1-to-5 scale, detect sentiment and emotional cues, and automatically generate concise call summaries that capture key topics and outcomes without reviewing full recordings. It is aimed at call centers, BPOs, and outbound and inbound teams in industries such as fintech, travel, retail, and e-commerce. Other platform capabilities include a predictive dialer, IVR and routing flow builder, CRM integrations, call recording, and real-time performance dashboards. Speech analytics features are available on its Pro plan and higher.
Best suited for
AI-Media is custom pricing (contact sales); Voiso is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | AI-Media | Voiso |
|---|---|---|
| Core capability | LEXI Text AI-powered live automatic captions for events, webinars, and virtual meetings | AI call transcription converting audio into searchable text in 10+ languages |
| Standout feature | LEXI Recorded automated captioning and transcripts for on-demand video and audio | AI conversation scoring rating calls on a 1-to-5 scale across languages |
| Team usage | Dedicated transcription service converting meetings, interviews, and lectures into editable documents | Sentiment and emotion analysis detecting tone and customer satisfaction cues |
| Integrations | LEXI Library to search, scroll, edit, and archive time-stamped captions during or after sessions | Automatic call summaries highlighting key topics and outcomes |
| Languages & capture | Transcript export in txt, docx, json, srt, and webvtt formats | Keyword highlighting with custom lists for compliance and QA flagging |
| Best-fit workflow | LEXI Translate multilingual captions and LEXI Voice real-time voice translation | Call recording with real-time dashboards and performance reporting |
AI-Media
Choose AI-Media if you need adding live captions and translation to corporate virtual meetings, webinars, and town halls on zoom or teams — strengths include broadcast-grade accuracy from a long-established, publicly listed captioning provider.
Voiso
Choose Voiso if you need quality assurance and compliance teams reviewing transcribed, keyword-flagged calls — strengths include transcription and analytics are integrated directly into the contact-center workflow, including recording, dialing, and routing.
AI-Media
Voiso
It depends on your workflow. AI-Media is strong for adding live captions and translation to corporate virtual meetings, webinars, and town halls on zoom or teams, while Voiso is strong for quality assurance and compliance teams reviewing transcribed, keyword-flagged calls. Both transcribe and summarize meetings.
AI-Media is custom pricing and Voiso is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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