AI-Media: AI-Media is a global captioning provider whose LEXI engine delivers AI-powered live captions and recorded transcripts for broadcast, events, corporate meetings, and enterprise. Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AI-Media when adding live captions and translation to corporate virtual meetings, webinars, and town halls on zoom or teams matters most, and Aircall when reviewing call summaries and sentiment to find coaching opportunities matters most. Try them side by side on real calls before deciding — needs vary by team.
AI-Media is a global captioning provider whose LEXI engine delivers AI-powered live captions and recorded transcripts for broadcast, events, corporate meetings, and enterprise.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
AI-Media is an established captioning and accessibility technology company whose LEXI toolkit produces AI-powered live captions and recorded transcripts across broadcast, sports, government, education, and corporate settings. For meetings and events, LEXI Text generates real-time automatic captions that can be embedded in Zoom and Microsoft Teams or streamed to any web-enabled device, while LEXI Recorded captions on-demand video and audio. The company also runs a dedicated transcription service that turns recorded interviews, meetings, lectures, and AGMs into editable documents. LEXI Library lets users search, scroll, and edit time-stamped captions during or after a session and download transcripts as txt, docx, json, srt, or webvtt. LEXI Translate adds multilingual captions, and LEXI Voice provides real-time voice translation. Delivery runs over AI-Media's iCap cloud network plus hardware encoders for broadcast workflows. It suits enterprises, broadcasters, venues, and institutions that need accessible, accurate captions and transcripts at scale. Customers span media networks, universities, and parliaments. Pricing is quote-based through the sales team.
Best suited for
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
AI-Media is custom pricing (contact sales); Aircall is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | AI-Media | Aircall |
|---|---|---|
| Core capability | LEXI Text AI-powered live automatic captions for events, webinars, and virtual meetings | Cloud calling with power dialing, recording, IVR, and routing |
| Standout feature | LEXI Recorded automated captioning and transcripts for on-demand video and audio | AI call summaries with key topic recognition |
| Team usage | Dedicated transcription service converting meetings, interviews, and lectures into editable documents | Sentiment analysis and talk-to-listen ratios |
| Integrations | LEXI Library to search, scroll, edit, and archive time-stamped captions during or after sessions | Transcription with text search and call scoring |
| Languages & capture | Transcript export in txt, docx, json, srt, and webvtt formats | CRM logging and an advanced analytics add-on |
| Best-fit workflow | LEXI Translate multilingual captions and LEXI Voice real-time voice translation | Cloud calling with power dialing, recording, IVR, and routing |
AI-Media
Choose AI-Media if you need adding live captions and translation to corporate virtual meetings, webinars, and town halls on zoom or teams — strengths include broadcast-grade accuracy from a long-established, publicly listed captioning provider.
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
AI-Media
Aircall
It depends on your workflow. AI-Media is strong for adding live captions and translation to corporate virtual meetings, webinars, and town halls on zoom or teams, while Aircall is strong for running outbound and inbound sales calling with ai transcription. Both transcribe and summarize meetings.
AI-Media is custom pricing and Aircall is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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