AI-Media: AI-Media is a global captioning provider whose LEXI engine delivers AI-powered live captions and recorded transcripts for broadcast, events, corporate meetings, and enterprise. daisee: Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AI-Media when adding live captions and translation to corporate virtual meetings, webinars, and town halls on zoom or teams matters most, and daisee when monitoring regulatory compliance and flagging high-risk customer calls in sectors like finance and insurance matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI-Media is a global captioning provider whose LEXI engine delivers AI-powered live captions and recorded transcripts for broadcast, events, corporate meetings, and enterprise.
Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats.
AI-Media is an established captioning and accessibility technology company whose LEXI toolkit produces AI-powered live captions and recorded transcripts across broadcast, sports, government, education, and corporate settings. For meetings and events, LEXI Text generates real-time automatic captions that can be embedded in Zoom and Microsoft Teams or streamed to any web-enabled device, while LEXI Recorded captions on-demand video and audio. The company also runs a dedicated transcription service that turns recorded interviews, meetings, lectures, and AGMs into editable documents. LEXI Library lets users search, scroll, and edit time-stamped captions during or after a session and download transcripts as txt, docx, json, srt, or webvtt. LEXI Translate adds multilingual captions, and LEXI Voice provides real-time voice translation. Delivery runs over AI-Media's iCap cloud network plus hardware encoders for broadcast workflows. It suits enterprises, broadcasters, venues, and institutions that need accessible, accurate captions and transcripts at scale. Customers span media networks, universities, and parliaments. Pricing is quote-based through the sales team.
Best suited for
Daisee is an Australian (Sydney-based) AI software company offering a cloud-based voice analytics and contact centre quality assurance platform. It captures audio by having organisations upload call recordings to a secure cloud endpoint, then transcribes the conversations using speech-to-text technology. Rather than reviewing only a sample of interactions, Daisee analyses 100 percent of calls and chat sessions, applying natural language processing and sentiment analysis to surface why customers are getting in touch. Core capabilities include a Programmable Scorecard that automates agent evaluation, daisee Essence for categorising call reasons and root-cause drivers, daisee Predictors for flagging likely complaints and churn, plus a Scorecard Builder and Report Builder for custom QA workflows. It supports both voice and chat channels and integrates with platforms such as Genesys Cloud, with partnerships listed including Microsoft and AWS. Daisee is aimed at contact centres and customer-experience teams in regulated sectors like financial services and insurance that need compliance monitoring, agent coaching insights, and automated quality assurance at scale.
Best suited for
AI-Media is custom pricing (contact sales); daisee is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | AI-Media | daisee |
|---|---|---|
| Core capability | LEXI Text AI-powered live automatic captions for events, webinars, and virtual meetings | Automated transcription of 100% of voice calls |
| Standout feature | LEXI Recorded automated captioning and transcripts for on-demand video and audio | Programmable Scorecard for automated agent quality evaluation |
| Team usage | Dedicated transcription service converting meetings, interviews, and lectures into editable documents | Sentiment analysis and emotion detection across interactions |
| Integrations | LEXI Library to search, scroll, edit, and archive time-stamped captions during or after sessions | Compliance monitoring that flags high-risk and non-compliant calls |
| Languages & capture | Transcript export in txt, docx, json, srt, and webvtt formats | Chat interaction analysis alongside voice |
| Best-fit workflow | LEXI Translate multilingual captions and LEXI Voice real-time voice translation | Custom Report Builder and Scorecard Builder with industry templates |
AI-Media
Choose AI-Media if you need adding live captions and translation to corporate virtual meetings, webinars, and town halls on zoom or teams — strengths include broadcast-grade accuracy from a long-established, publicly listed captioning provider.
daisee
Choose daisee if you need automating quality assurance and agent scoring across an entire contact centre's call volume — strengths include analyses every interaction rather than a manual sample, reducing qa workload.
AI-Media
daisee
It depends on your workflow. AI-Media is strong for adding live captions and translation to corporate virtual meetings, webinars, and town halls on zoom or teams, while daisee is strong for automating quality assurance and agent scoring across an entire contact centre's call volume. Both transcribe and summarize meetings.
AI-Media is custom pricing and daisee is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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