Is Agent MIA or Scorebuddy better for AI meeting notes?

It depends on your workflow. Agent MIA is strong for capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items, while Scorebuddy is strong for automatically scoring and qa-evaluating up to 100% of contact center interactions across channels. Both transcribe and summarize meetings.

How do Agent MIA and Scorebuddy compare on price?

Agent MIA is a free tier with paid upgrades and Scorebuddy is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both Agent MIA and Scorebuddy?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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Agent MIA vs Scorebuddy

Agent MIA: A France-hosted AI meeting assistant that records, transcribes, identifies speakers, and writes structured meeting reports you can question with cited answers. Scorebuddy: Scorebuddy is an AI-powered contact center quality assurance platform that transcribes and auto-scores voice, chat, email, and social interactions against customizable scorecards. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

How Hosiqo compares and tests tools

Final recommendation

Shortlist Agent MIA when capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items matters most, and Scorebuddy when transcribing and analyzing multilingual customer calls to surface sentiment and contact drivers matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

Agent MIA

CustomAI Meeting Assistants

A France-hosted AI meeting assistant that records, transcribes, identifies speakers, and writes structured meeting reports you can question with cited answers.

AI chat that answers questions about a single meeting or a whole project folder with transcript citationsExports to PDF, Word, SRT, and JSON plus industry-specific report templates and full-text searchFrance-only data hosting with configurable retention, encryption, right to erasure, and an optional HDS healthcare-grade hosting add-on

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Scorebuddy

About Agent MIA

Agent MIA is an AI meeting assistant published by the French company Alomia · IngéniSolution. It captures conversations several ways: through a phone's microphone for in-person meetings, by importing an existing audio file, or via a bot that automatically joins Zoom, Microsoft Teams, and Google Meet calls. It then transcribes the audio using Mistral's Voxtral multilingual model and separates and identifies speakers with pyannote.ai diarization, including voice-fingerprint recognition of recurring participants. From each meeting it generates a structured report covering a summary, decisions, and action items with owners, deadlines, and priorities, and can email that report to participants automatically. An AI chat lets users ask questions about a meeting or an entire project folder, answering with citations back to the transcript. It offers industry report templates, full-text search, and exports to PDF, Word, SRT, and JSON. A core selling point is data sovereignty: audio and data are stored and processed only in France, with configurable retention, encryption, a right to erasure, and an optional healthcare-grade (HDS) hosting tier. It targets individual professionals through enterprise teams.

Best suited for

Capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items
Having a bot join Zoom, Teams, or Meet calls to transcribe, identify speakers, and produce a structured report
Querying past meetings or an entire project's recordings via AI chat to retrieve decisions and quotes with citations

About Scorebuddy

Scorebuddy (ScorebuddyCX) is a contact center quality assurance and conversation intelligence platform built for QA teams, CX leaders, and BPOs across industries such as financial services, technology, healthcare, and retail. It ingests agent-customer interactions across voice, chat, email, and social channels and uses GenAI auto-scoring to automatically evaluate conversations against fully customizable scorecards, scoring both human agents and AI chatbots while maintaining an audit trail for regulated environments. For voice, it provides AI transcription that converts multilingual call recordings into transcripts, then layers conversation analytics on top: automated sentiment analysis, contact-driver categorization, and pattern detection across interactions. Reviewers can view scorecards alongside AI marked-up conversations and build automated pass/fail rules. The platform also includes a built-in learning management system that assigns targeted coaching and AI-generated courses based on identified skill gaps, plus configurable dashboards for CX, product, and other teams. It integrates with leading contact center and CRM tools including Five9, Genesys, Salesforce, and Zendesk. What distinguishes it is the combination of configurable QA scorecards, transcription-driven analytics, and coaching/LMS in one workflow.

Best suited for

Automatically scoring and QA-evaluating up to 100% of contact center interactions across channels
Transcribing and analyzing multilingual customer calls to surface sentiment and contact drivers
Identifying agent skill gaps and assigning targeted coaching and training via the built-in LMS

Feature	Agent MIA	Scorebuddy
Core capability	Multiple capture methods: phone microphone, audio file import, and a bot that auto-joins Zoom, Teams, and Google Meet	AI transcription of multilingual call recordings into text transcripts
Standout feature	Multilingual AI transcription via Mistral Voxtral with automatic speaker separation and identification via pyannote.ai diarization	GenAI auto-scoring of interactions against fully customizable scorecards
Team usage	Structured meeting reports with summary, decisions, and action items (owner, deadline, priority), auto-emailed to participants	Conversation analytics with sentiment analysis and contact-driver categorization
Integrations	AI chat that answers questions about a single meeting or a whole project folder with transcript citations	Omnichannel coverage across voice, chat, email, and social interactions
Languages & capture	Exports to PDF, Word, SRT, and JSON plus industry-specific report templates and full-text search	Side-by-side view of scorecards and AI marked-up conversations with automated pass/fail rules
Best-fit workflow	France-only data hosting with configurable retention, encryption, right to erasure, and an optional HDS healthcare-grade hosting add-on	Built-in learning management system with targeted coaching and AI-generated courses

Agent MIA vs Scorebuddy

About Agent MIA

About Scorebuddy

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FAQ

Is Agent MIA or Scorebuddy better for AI meeting notes?

How do Agent MIA and Scorebuddy compare on price?

Can I use both Agent MIA and Scorebuddy?

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