Is Agent MIA or CallMiner better for AI meeting notes?

It depends on your workflow. Agent MIA is strong for capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items, while CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching. Both transcribe and summarize meetings.

How do Agent MIA and CallMiner compare on price?

Agent MIA is a free tier with paid upgrades and CallMiner is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both Agent MIA and CallMiner?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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Agent MIA vs CallMiner

Agent MIA: A France-hosted AI meeting assistant that records, transcribes, identifies speakers, and writes structured meeting reports you can question with cited answers. CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist Agent MIA when capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items matters most, and CallMiner when compliance and risk teams flagging regulatory or fraud issues across all customer calls matters most. Run both through a week of actual calls to see which suits your workflow.

Agent MIA

CustomAI Meeting Assistants

A France-hosted AI meeting assistant that records, transcribes, identifies speakers, and writes structured meeting reports you can question with cited answers.

AI chat that answers questions about a single meeting or a whole project folder with transcript citationsExports to PDF, Word, SRT, and JSON plus industry-specific report templates and full-text searchFrance-only data hosting with configurable retention, encryption, right to erasure, and an optional HDS healthcare-grade hosting add-on

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CallMiner

About Agent MIA

Agent MIA is an AI meeting assistant published by the French company Alomia · IngéniSolution. It captures conversations several ways: through a phone's microphone for in-person meetings, by importing an existing audio file, or via a bot that automatically joins Zoom, Microsoft Teams, and Google Meet calls. It then transcribes the audio using Mistral's Voxtral multilingual model and separates and identifies speakers with pyannote.ai diarization, including voice-fingerprint recognition of recurring participants. From each meeting it generates a structured report covering a summary, decisions, and action items with owners, deadlines, and priorities, and can email that report to participants automatically. An AI chat lets users ask questions about a meeting or an entire project folder, answering with citations back to the transcript. It offers industry report templates, full-text search, and exports to PDF, Word, SRT, and JSON. A core selling point is data sovereignty: audio and data are stored and processed only in France, with configurable retention, encryption, a right to erasure, and an optional healthcare-grade (HDS) hosting tier. It targets individual professionals through enterprise teams.

Best suited for

Capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items
Having a bot join Zoom, Teams, or Meet calls to transcribe, identify speakers, and produce a structured report
Querying past meetings or an entire project's recordings via AI chat to retrieve decisions and quotes with citations

About CallMiner

CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.

Best suited for

Contact centers monitoring agent performance and automating quality scoring and coaching
Compliance and risk teams flagging regulatory or fraud issues across all customer calls
CX and operations teams analyzing sentiment and churn signals to improve customer experience

Feature	Agent MIA	CallMiner
Core capability	Multiple capture methods: phone microphone, audio file import, and a bot that auto-joins Zoom, Teams, and Google Meet	Automatic transcription of voice and digital interactions across multiple languages
Standout feature	Multilingual AI transcription via Mistral Voxtral with automatic speaker separation and identification via pyannote.ai diarization	Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort)
Team usage	Structured meeting reports with summary, decisions, and action items (owner, deadline, priority), auto-emailed to participants	Real-time agent guidance and alerts during live calls plus post-call analysis
Integrations	AI chat that answers questions about a single meeting or a whole project folder with transcript citations	Automated redaction of sensitive numeric data for compliance and security
Languages & capture	Exports to PDF, Word, SRT, and JSON plus industry-specific report templates and full-text search	Automated scoring and quality management for compliance, performance, and sales
Best-fit workflow	France-only data hosting with configurable retention, encryption, right to erasure, and an optional HDS healthcare-grade hosting add-on	Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings

Agent MIA vs CallMiner

About Agent MIA

About CallMiner

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is Agent MIA or CallMiner better for AI meeting notes?

How do Agent MIA and CallMiner compare on price?

Can I use both Agent MIA and CallMiner?

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