Is Agent MIA or Bright Pattern better for AI meeting notes?

It depends on your workflow. Agent MIA is strong for capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items, while Bright Pattern is strong for transcribing and quality-scoring 100% of customer support calls for compliance and coaching. Both transcribe and summarize meetings.

How do Agent MIA and Bright Pattern compare on price?

Agent MIA is a free tier with paid upgrades and Bright Pattern is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both Agent MIA and Bright Pattern?

You can — some teams pair them when each covers a different part of the meeting workflow.

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Agent MIA vs Bright Pattern

Agent MIA: A France-hosted AI meeting assistant that records, transcribes, identifies speakers, and writes structured meeting reports you can question with cited answers. Bright Pattern: Bright Pattern is an omnichannel contact center platform that transcribes live and recorded customer interactions and applies AI-powered quality management and analytics across all channels. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist Agent MIA when capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items matters most, and Bright Pattern when detecting customer sentiment and churn intent across voice and digital channels matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

Agent MIA

CustomAI Meeting Assistants

A France-hosted AI meeting assistant that records, transcribes, identifies speakers, and writes structured meeting reports you can question with cited answers.

AI chat that answers questions about a single meeting or a whole project folder with transcript citationsExports to PDF, Word, SRT, and JSON plus industry-specific report templates and full-text searchFrance-only data hosting with configurable retention, encryption, right to erasure, and an optional HDS healthcare-grade hosting add-on

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Bright Pattern

About Agent MIA

Agent MIA is an AI meeting assistant published by the French company Alomia · IngéniSolution. It captures conversations several ways: through a phone's microphone for in-person meetings, by importing an existing audio file, or via a bot that automatically joins Zoom, Microsoft Teams, and Google Meet calls. It then transcribes the audio using Mistral's Voxtral multilingual model and separates and identifies speakers with pyannote.ai diarization, including voice-fingerprint recognition of recurring participants. From each meeting it generates a structured report covering a summary, decisions, and action items with owners, deadlines, and priorities, and can email that report to participants automatically. An AI chat lets users ask questions about a meeting or an entire project folder, answering with citations back to the transcript. It offers industry report templates, full-text search, and exports to PDF, Word, SRT, and JSON. A core selling point is data sovereignty: audio and data are stored and processed only in France, with configurable retention, encryption, a right to erasure, and an optional healthcare-grade (HDS) hosting tier. It targets individual professionals through enterprise teams.

Best suited for

Capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items
Having a bot join Zoom, Teams, or Meet calls to transcribe, identify speakers, and produce a structured report
Querying past meetings or an entire project's recordings via AI chat to retrieve decisions and quotes with citations

About Bright Pattern

Bright Pattern is an enterprise omnichannel contact center (CCaaS) platform that captures, transcribes, and analyzes customer interactions across voice, chat, SMS, messenger, and other channels. Its automatic speech recognition converts live and recorded calls into searchable text transcripts, which feed sentiment analysis, keyword and intent detection, and quality scoring. The platform's OmniQM quality management system automatically evaluates and scores interactions, flagging conversations for supervisor review and tracking metrics like AHT, CSAT, NPS, and first-call resolution. Real-time agent assist surfaces suggestions and compliance prompts during conversations, while interaction analytics help managers spot trends such as customer churn. Bright Pattern integrates with CRMs including Salesforce and Zendesk, and supports speech recognition in multiple languages. It is built for contact centers, BPOs, and customer service teams in sectors such as healthcare, insurance, financial services, retail, and government. It is available as cloud SaaS, on-premise, or private cloud, with a stated 30-day free trial.

Best suited for

Transcribing and quality-scoring 100% of customer support calls for compliance and coaching
Detecting customer sentiment and churn intent across voice and digital channels
Assisting agents in real time during calls with suggestions and compliance guidance

Feature	Agent MIA	Bright Pattern
Core capability	Multiple capture methods: phone microphone, audio file import, and a bot that auto-joins Zoom, Teams, and Google Meet	Automatic speech recognition transcription of live and recorded interactions
Standout feature	Multilingual AI transcription via Mistral Voxtral with automatic speaker separation and identification via pyannote.ai diarization	OmniQM automated quality management with AI scoring of interactions
Team usage	Structured meeting reports with summary, decisions, and action items (owner, deadline, priority), auto-emailed to participants	Sentiment analysis and intent/keyword detection on conversations
Integrations	AI chat that answers questions about a single meeting or a whole project folder with transcript citations	Real-time agent assist with suggestions and compliance prompts
Languages & capture	Exports to PDF, Word, SRT, and JSON plus industry-specific report templates and full-text search	Omnichannel coverage across voice, chat, SMS, and messaging
Best-fit workflow	France-only data hosting with configurable retention, encryption, right to erasure, and an optional HDS healthcare-grade hosting add-on	CRM integrations including Salesforce and Zendesk

Agent MIA vs Bright Pattern

About Agent MIA

About Bright Pattern

Pricing comparison

Feature table

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Pros & cons

FAQ

Is Agent MIA or Bright Pattern better for AI meeting notes?

How do Agent MIA and Bright Pattern compare on price?

Can I use both Agent MIA and Bright Pattern?

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