Is Agent MIA or Balto better for AI meeting notes?

It depends on your workflow. Agent MIA is strong for capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items, while Balto is strong for guiding agents live through objections and compliance requirements. Both transcribe and summarize meetings.

How do Agent MIA and Balto compare on price?

Agent MIA is a free tier with paid upgrades and Balto is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both Agent MIA and Balto?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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Agent MIA vs Balto

Agent MIA: A France-hosted AI meeting assistant that records, transcribes, identifies speakers, and writes structured meeting reports you can question with cited answers. Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Below, they line up on price, capture method, and how each fits a real meeting stack.

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Final recommendation

Shortlist Agent MIA when capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items matters most, and Balto when automating quality assurance and risk monitoring across all calls matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

Agent MIA

CustomAI Meeting Assistants

A France-hosted AI meeting assistant that records, transcribes, identifies speakers, and writes structured meeting reports you can question with cited answers.

AI chat that answers questions about a single meeting or a whole project folder with transcript citationsExports to PDF, Word, SRT, and JSON plus industry-specific report templates and full-text searchFrance-only data hosting with configurable retention, encryption, right to erasure, and an optional HDS healthcare-grade hosting add-on

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Balto

About Agent MIA

Agent MIA is an AI meeting assistant published by the French company Alomia · IngéniSolution. It captures conversations several ways: through a phone's microphone for in-person meetings, by importing an existing audio file, or via a bot that automatically joins Zoom, Microsoft Teams, and Google Meet calls. It then transcribes the audio using Mistral's Voxtral multilingual model and separates and identifies speakers with pyannote.ai diarization, including voice-fingerprint recognition of recurring participants. From each meeting it generates a structured report covering a summary, decisions, and action items with owners, deadlines, and priorities, and can email that report to participants automatically. An AI chat lets users ask questions about a meeting or an entire project folder, answering with citations back to the transcript. It offers industry report templates, full-text search, and exports to PDF, Word, SRT, and JSON. A core selling point is data sovereignty: audio and data are stored and processed only in France, with configurable retention, encryption, a right to erasure, and an optional healthcare-grade (HDS) hosting tier. It targets individual professionals through enterprise teams.

Best suited for

Capturing in-person client or team meetings on a phone and getting an auto-emailed summary with decisions and action items
Having a bot join Zoom, Teams, or Meet calls to transcribe, identify speakers, and produce a structured report
Querying past meetings or an entire project's recordings via AI chat to retrieve decisions and quotes with citations

About Balto

Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Guiding agents live through objections and compliance requirements
Automating quality assurance and risk monitoring across all calls
Coaching contact-center and sales reps with in-the-moment prompts

Feature	Agent MIA	Balto
Core capability	Multiple capture methods: phone microphone, audio file import, and a bot that auto-joins Zoom, Teams, and Google Meet	Real-time, in-call guidance with dynamic prompts and objection cues
Standout feature	Multilingual AI transcription via Mistral Voxtral with automatic speaker separation and identification via pyannote.ai diarization	Agent Assist that surfaces knowledge-base answers live
Team usage	Structured meeting reports with summary, decisions, and action items (owner, deadline, priority), auto-emailed to participants	Automated quality assurance scoring across 100% of calls
Integrations	AI chat that answers questions about a single meeting or a whole project folder with transcript citations	Real-time compliance monitoring with audit trails
Languages & capture	Exports to PDF, Word, SRT, and JSON plus industry-specific report templates and full-text search	Automated call summaries and coaching recommendations
Best-fit workflow	France-only data hosting with configurable retention, encryption, right to erasure, and an optional HDS healthcare-grade hosting add-on	Integrations with CRMs and phone systems such as Salesforce and RingCentral

Agent MIA vs Balto

About Agent MIA

About Balto

Pricing comparison

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FAQ

Is Agent MIA or Balto better for AI meeting notes?

How do Agent MIA and Balto compare on price?

Can I use both Agent MIA and Balto?

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