Agaton: Stockholm-based AI conversation intelligence platform that analyzes sales and customer calls to surface buying signals, coach reps, and turn conversations into revenue insights. SyncWords: Live AI captioning, subtitling, and voice-dubbing platform for webinars, streams, and hybrid events with real-time multilingual output. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Agaton when coaching sales reps in real time during calls to improve objection handling and closing matters most, and SyncWords when delivering accessible, fcc-compliant live captions for a broadcast matters most. Try them side by side on real calls before deciding — needs vary by team.
Stockholm-based AI conversation intelligence platform that analyzes sales and customer calls to surface buying signals, coach reps, and turn conversations into revenue insights.
Live AI captioning, subtitling, and voice-dubbing platform for webinars, streams, and hybrid events with real-time multilingual output.
Agaton is a Stockholm-based AI conversation intelligence and revenue intelligence platform built for sales and customer-facing teams. The product applies voice AI to analyze agent-customer calls, aiming to review interactions rather than only a sampled subset, and surfaces signals such as buying intent, objections, sentiment shifts, and engagement levels. From these signals it generates personalized, real-time coaching guidance for reps during conversations and quality-and-compliance insights that help managers make faster decisions. Agaton evaluates sales skills like objection handling, closing technique, rapport building, and negotiation, and integrates with existing tools in the sales stack including dialers, CRM, Teams, Slack, and email. The company positions Agaton as an autonomous AI co-worker that automates core workflows so reps can focus on relationships and closing. As a European company, Agaton emphasizes European data-privacy standards, GDPR compliance, ISO 27001 certification, and automatic redaction of personally identifiable information. It was founded in 2024 and reports a customer base that includes Nordic enterprises. It is a newer, regionally rooted alternative to large US-based conversation intelligence incumbents. Pricing varies by plan. Check the official website for current pricing.
Best suited for
SyncWords is an AI-powered platform for delivering live and recorded video content to multilingual audiences through real-time captions, subtitles, and voice dubbing. For live scenarios, it produces frame-accurate AI captions that meet broadcast accessibility standards such as CEA-608/708, and its SyncWords Live offering provides professional captioning and real-time translated subtitles for webinars, streaming services, and hybrid events. The platform translates into a wide range of languages, including non-Latin scripts such as Cyrillic, CJK, Arabic, Hebrew, and Thai, and recent engineering work has driven latency down to roughly a second or less even in demanding live environments. Its newer Vocalics capability adds real-time AI voice dubbing that aims to preserve a speaker's tone and delivery across languages. Content is delivered through no-download widget URLs as well as streaming formats like HLS, SRT, CMAF, and VTT, with integrations spanning platforms such as AWS, YouTube, and Vimeo. SyncWords reports processing tens of thousands of events and hundreds of thousands of hours of media, and it received an industry innovation award in 2025, confirming active operation. It best fits broadcasters, media teams, and event organizers who need accessible, multilingual live captioning and translation at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Agaton is a free tier with paid upgrades (freemium); SyncWords is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Agaton | SyncWords |
|---|---|---|
| Core capability | AI analysis of agent-customer sales calls with quality and compliance monitoring | Real-time AI live captions with broadcast accessibility compliance |
| Standout feature | Real-time, personalized coaching delivered during live interactions | Live translated subtitles across many languages including non-Latin scripts |
| Team usage | Buying-signal, objection, and sentiment detection | Vocalics real-time AI voice dubbing that preserves speaker delivery |
| Integrations | Sales-skill evaluation (objection handling, closing, rapport, negotiation) | Ultra-low latency output for live streams and events |
| Languages & capture | CRM, dialer, Teams, Slack, and email integrations | No-download widget URLs plus HLS, SRT, CMAF, and VTT delivery |
| Best-fit workflow | Automatic PII redaction with GDPR and ISO 27001 focus | Custom dictionaries for accurate terminology in live sessions |
Agaton
Choose Agaton if you need coaching sales reps in real time during calls to improve objection handling and closing — strengths include european, gdpr-compliant approach with iso 27001 certification appealing to eu/emea teams.
SyncWords
Choose SyncWords if you need providing live translated subtitles for a webinar or streamed event — strengths include strong focus on broadcast-grade, low-latency live captioning.
Agaton
SyncWords
It depends on your workflow. Agaton is strong for coaching sales reps in real time during calls to improve objection handling and closing, while SyncWords is strong for providing live translated subtitles for a webinar or streamed event. Both transcribe and summarize meetings.
Agaton is a free tier with paid upgrades and SyncWords is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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