Agaton: Stockholm-based AI conversation intelligence platform that analyzes sales and customer calls to surface buying signals, coach reps, and turn conversations into revenue insights. OpenTranscribe: Self-hosted, containerized web app for transcribing and analyzing audio/video with WhisperX, speaker diarization, search, and collaboration. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Agaton when coaching sales reps in real time during calls to improve objection handling and closing matters most, and OpenTranscribe when collaborative review of transcripts with time-stamped annotations matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Stockholm-based AI conversation intelligence platform that analyzes sales and customer calls to surface buying signals, coach reps, and turn conversations into revenue insights.
Self-hosted, containerized web app for transcribing and analyzing audio/video with WhisperX, speaker diarization, search, and collaboration.
Agaton is a Stockholm-based AI conversation intelligence and revenue intelligence platform built for sales and customer-facing teams. The product applies voice AI to analyze agent-customer calls, aiming to review interactions rather than only a sampled subset, and surfaces signals such as buying intent, objections, sentiment shifts, and engagement levels. From these signals it generates personalized, real-time coaching guidance for reps during conversations and quality-and-compliance insights that help managers make faster decisions. Agaton evaluates sales skills like objection handling, closing technique, rapport building, and negotiation, and integrates with existing tools in the sales stack including dialers, CRM, Teams, Slack, and email. The company positions Agaton as an autonomous AI co-worker that automates core workflows so reps can focus on relationships and closing. As a European company, Agaton emphasizes European data-privacy standards, GDPR compliance, ISO 27001 certification, and automatic redaction of personally identifiable information. It was founded in 2024 and reports a customer base that includes Nordic enterprises. It is a newer, regionally rooted alternative to large US-based conversation intelligence incumbents. Pricing varies by plan. Check the official website for current pricing.
Best suited for
OpenTranscribe is a self-hosted, containerized web application for transcribing and analyzing audio and video files using current AI models. It is built with a FastAPI backend, a Svelte/TypeScript progressive web app frontend, and a Docker-based stack that includes PostgreSQL, Redis/Celery task queues, MinIO object storage, and OpenSearch for full-text indexing. Transcription is handled by WhisperX with the large-v3-turbo model and Faster-Whisper, supporting more than 100 languages, while automatic speaker diarization uses PyAnnote v4 with overlap detection. The project is licensed under AGPL-3.0 and is actively maintained, with v0.4.1 released in April 2026. Beyond transcription, OpenTranscribe provides AI-powered summarization (including BLUF-format and custom JSON schemas), topic extraction, and content analysis through multiple LLM providers such as OpenAI, Claude, vLLM, Ollama, and OpenRouter. Collaboration features include time-stamped comments and annotations, and the platform can automatically import media from local folders, S3, and SMB shares. It also supports a set of cloud ASR providers as alternatives to local transcription, giving teams flexibility between fully local processing and managed services while keeping the application running on their own infrastructure. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Agaton is a free tier with paid upgrades (freemium); OpenTranscribe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Agaton | OpenTranscribe |
|---|---|---|
| Core capability | AI analysis of agent-customer sales calls with quality and compliance monitoring | WhisperX transcription with large-v3-turbo and 100+ language support |
| Standout feature | Real-time, personalized coaching delivered during live interactions | Automatic speaker diarization via PyAnnote v4 with overlap detection |
| Team usage | Buying-signal, objection, and sentiment detection | Full-text search and filtering powered by OpenSearch |
| Integrations | Sales-skill evaluation (objection handling, closing, rapport, negotiation) | AI summarization, topic extraction, and content analysis via multiple LLM providers |
| Languages & capture | CRM, dialer, Teams, Slack, and email integrations | Time-stamped comments for collaboration and annotation |
| Best-fit workflow | Automatic PII redaction with GDPR and ISO 27001 focus | Auto-import from local folders, S3, and SMB shares |
Agaton
Choose Agaton if you need coaching sales reps in real time during calls to improve objection handling and closing — strengths include european, gdpr-compliant approach with iso 27001 certification appealing to eu/emea teams.
OpenTranscribe
Choose OpenTranscribe if you need teams self-hosting a searchable archive of transcribed meeting and media recordings — strengths include fully self-hosted web app with a complete transcription-and-analysis stack.
Agaton
OpenTranscribe
It depends on your workflow. Agaton is strong for coaching sales reps in real time during calls to improve objection handling and closing, while OpenTranscribe is strong for teams self-hosting a searchable archive of transcribed meeting and media recordings. Both transcribe and summarize meetings.
Agaton is a free tier with paid upgrades and OpenTranscribe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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