Agaton: Stockholm-based AI conversation intelligence platform that analyzes sales and customer calls to surface buying signals, coach reps, and turn conversations into revenue insights. Lucy by Parami AI: Hong Kong AI meeting assistant from Parami AI built for Cantonese-English meetings with transcription, summaries, and translation. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Agaton when coaching sales reps in real time during calls to improve objection handling and closing matters most, and Lucy by Parami AI when generating decision and action-point summaries for business teams matters most. Try them side by side on real calls before deciding — needs vary by team.
Stockholm-based AI conversation intelligence platform that analyzes sales and customer calls to surface buying signals, coach reps, and turn conversations into revenue insights.
Hong Kong AI meeting assistant from Parami AI built for Cantonese-English meetings with transcription, summaries, and translation.
Agaton is a Stockholm-based AI conversation intelligence and revenue intelligence platform built for sales and customer-facing teams. The product applies voice AI to analyze agent-customer calls, aiming to review interactions rather than only a sampled subset, and surfaces signals such as buying intent, objections, sentiment shifts, and engagement levels. From these signals it generates personalized, real-time coaching guidance for reps during conversations and quality-and-compliance insights that help managers make faster decisions. Agaton evaluates sales skills like objection handling, closing technique, rapport building, and negotiation, and integrates with existing tools in the sales stack including dialers, CRM, Teams, Slack, and email. The company positions Agaton as an autonomous AI co-worker that automates core workflows so reps can focus on relationships and closing. As a European company, Agaton emphasizes European data-privacy standards, GDPR compliance, ISO 27001 certification, and automatic redaction of personally identifiable information. It was founded in 2024 and reports a customer base that includes Nordic enterprises. It is a newer, regionally rooted alternative to large US-based conversation intelligence incumbents. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Lucy is an AI meeting assistant developed by Parami AI, a Hong Kong-based company headquartered at Hong Kong Science Park. It is designed specifically for Hong Kong organizations where multilingual meetings are common, with particular emphasis on Cantonese-English code-switching that generic transcription models often struggle with. Lucy provides real-time transcription with speaker identification and intelligent summarization that captures key decisions, action points, and important details from a meeting. Its underlying AI model supports more than ten languages, including Cantonese, Mandarin, English, Thai, Korean, Japanese, and German, and offers multi-language real-time translation for cross-language meetings. For organizations with stricter requirements, Lucy emphasizes enterprise-grade security and offers local deployment options, along with asynchronous access so teams can review transcriptions and summaries after meetings. The product targets corporate users who want to reduce administrative overhead and streamline meeting documentation. The Lucy landing page includes detailed feature descriptions, a consultation booking form, and local contact channels such as a Science Park office address and phone and messaging support, indicating an actively offered commercial product. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Agaton is a free tier with paid upgrades (freemium); Lucy by Parami AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Agaton | Lucy by Parami AI |
|---|---|---|
| Core capability | AI analysis of agent-customer sales calls with quality and compliance monitoring | Real-time transcription with speaker identification |
| Standout feature | Real-time, personalized coaching delivered during live interactions | Intelligent summaries capturing decisions and action points |
| Team usage | Buying-signal, objection, and sentiment detection | Support for 10+ languages including Cantonese, Mandarin, and English |
| Integrations | Sales-skill evaluation (objection handling, closing, rapport, negotiation) | Specialized handling of Cantonese-English code-switching |
| Languages & capture | CRM, dialer, Teams, Slack, and email integrations | Multi-language real-time translation |
| Best-fit workflow | Automatic PII redaction with GDPR and ISO 27001 focus | Enterprise-grade security with local deployment options |
Agaton
Choose Agaton if you need coaching sales reps in real time during calls to improve objection handling and closing — strengths include european, gdpr-compliant approach with iso 27001 certification appealing to eu/emea teams.
Lucy by Parami AI
Choose Lucy by Parami AI if you need documenting multilingual cantonese-english corporate meetings in hong kong — strengths include purpose-built for hong kong's cantonese-english meeting environment.
Agaton
Lucy by Parami AI
It depends on your workflow. Agaton is strong for coaching sales reps in real time during calls to improve objection handling and closing, while Lucy by Parami AI is strong for documenting multilingual cantonese-english corporate meetings in hong kong. Both transcribe and summarize meetings.
Agaton is a free tier with paid upgrades and Lucy by Parami AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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