Xdroid VoiceAnalytics: AI-powered speech analytics platform that transcribes and analyzes contact-center calls for quality monitoring, sentiment, and compliance. spf.io: AI captioning and translation platform for in-person, virtual, and hybrid events, supporting 100+ languages with broad streaming integrations. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Xdroid VoiceAnalytics when automated call-center quality monitoring and agent scoring matters most, and spf.io when providing multilingual accessibility for webinars streamed via zoom, youtube, or obs matters most. Try them side by side on real calls before deciding — needs vary by team.
AI-powered speech analytics platform that transcribes and analyzes contact-center calls for quality monitoring, sentiment, and compliance.
AI captioning and translation platform for in-person, virtual, and hybrid events, supporting 100+ languages with broad streaming integrations.
Xdroid VoiceAnalytics is an AI- and machine-learning-based speech analytics platform built for contact centers and customer-service teams. It captures audio from recorded agent-customer calls and applies proprietary speech-to-text transcription, then layers on speaker separation, keyword and semantic detection, language-independent emotion and sentiment analysis, call categorization, and call visualization. Managers use it for automated quality monitoring, compliance checking, agent performance management, and customer-experience insight across large call volumes. An OperatorAssist capability delivers real-time transcription, sentiment detection, in-call compliance coaching, and automated call summarization to the agent's desktop, while companion TextAnalytics extends the same analysis to chat, email, social media, and reviews for omnichannel coverage. The platform supports a broad set of languages (reported around 31, including Arabic, Mandarin, English, French, German, and Spanish) and integrates with common contact-center telephony platforms. Developed by Xdroid Kft., a Budapest-based company founded in 2008, it targets enterprise contact centers and customer-care operations rather than individual users.
Best suited for
spf.io, operated by TheoTech LLC, is an AI-powered captioning and translation platform built for in-person, virtual, and hybrid events. It provides automatic live captions and real-time translation in more than 100 languages, plus AI-generated translated audio in over 70 languages, so multilingual and deaf or hard-of-hearing audiences can follow sessions in their preferred language. Output can be shown on projectors with up to four languages at once, embedded into web and app players, or accessed by attendees on mobile devices through a QR code or URL with both text and audio options. The platform integrates with common meeting and streaming tools including Zoom, Microsoft Teams, Google Meet, YouTube, Facebook Live, OBS, StreamYard, vMix, and Twitch. Beyond fully automatic captions, spf.io supports supervised and edited captioning for quality control, bidirectional translation, manuscript-based delivery, and interpreter subtitling. It offers customization such as vocabulary fine-tuning, adapted machine translation models, custom speech recognition, and profanity filtering, and it makes remote operators, professional captioners, and interpreters available as add-on services. The company publishes ongoing product updates into 2026, confirming it is actively operating. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Xdroid VoiceAnalytics is custom pricing (contact sales); spf.io is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Xdroid VoiceAnalytics | spf.io |
|---|---|---|
| Core capability | Proprietary speech-to-text call transcription | Automatic live captions and translation in 100+ languages, with translated audio in 70+ |
| Standout feature | Sentiment and language-independent emotion analysis | Projector display of up to four languages plus mobile QR/URL attendee access |
| Team usage | Speaker separation and call categorization | Integrations with Zoom, Teams, Google Meet, YouTube, OBS, StreamYard, vMix, and Twitch |
| Integrations | Keyword and semantic detection for compliance and QA | Supervised/edited captioning and bidirectional translation modes |
| Languages & capture | Real-time agent assist with automated call summarization | Vocabulary fine-tuning, custom speech recognition, and adapted translation models |
| Best-fit workflow | Omnichannel text analytics for chat, email, and social | Optional professional captioners, interpreters, and remote operators as add-ons |
Xdroid VoiceAnalytics
Choose Xdroid VoiceAnalytics if you need automated call-center quality monitoring and agent scoring — strengths include deep analytics tailored to contact-center quality management and compliance.
spf.io
Choose spf.io if you need captioning and translating large in-person conferences across projectors and mobile devices — strengths include very broad language coverage for both captions and translated audio.
Xdroid VoiceAnalytics
spf.io
It depends on your workflow. Xdroid VoiceAnalytics is strong for automated call-center quality monitoring and agent scoring, while spf.io is strong for captioning and translating large in-person conferences across projectors and mobile devices. Both transcribe and summarize meetings.
Xdroid VoiceAnalytics is custom pricing and spf.io is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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