Xdroid VoiceAnalytics: AI-powered speech analytics platform that transcribes and analyzes contact-center calls for quality monitoring, sentiment, and compliance. ZMEETING: AI meeting-minutes service by Hmcomm that automatically transcribes Zoom and Microsoft Teams meetings, identifies speakers, and supports multilingual transcription. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Xdroid VoiceAnalytics when automated call-center quality monitoring and agent scoring matters most, and ZMEETING when department-wide meeting transcription deployments matters most. Run both through a week of actual calls to see which suits your workflow.
AI-powered speech analytics platform that transcribes and analyzes contact-center calls for quality monitoring, sentiment, and compliance.
AI meeting-minutes service by Hmcomm that automatically transcribes Zoom and Microsoft Teams meetings, identifies speakers, and supports multilingual transcription.
Xdroid VoiceAnalytics is an AI- and machine-learning-based speech analytics platform built for contact centers and customer-service teams. It captures audio from recorded agent-customer calls and applies proprietary speech-to-text transcription, then layers on speaker separation, keyword and semantic detection, language-independent emotion and sentiment analysis, call categorization, and call visualization. Managers use it for automated quality monitoring, compliance checking, agent performance management, and customer-experience insight across large call volumes. An OperatorAssist capability delivers real-time transcription, sentiment detection, in-call compliance coaching, and automated call summarization to the agent's desktop, while companion TextAnalytics extends the same analysis to chat, email, social media, and reviews for omnichannel coverage. The platform supports a broad set of languages (reported around 31, including Arabic, Mandarin, English, French, German, and Spanish) and integrates with common contact-center telephony platforms. Developed by Xdroid Kft., a Budapest-based company founded in 2008, it targets enterprise contact centers and customer-care operations rather than individual users.
Best suited for
ZMEETING is an AI meeting-minutes tool developed by Hmcomm Co., Ltd., a Japanese company that originated from a national research institute and uses its own speech-recognition technology. The service automatically transcribes both online and in-person conversations, with the vendor reporting speech-recognition accuracy of over 90 percent. ZMEETING integrates with web conferencing platforms including Zoom and Microsoft Teams to join and transcribe meetings, and it supports real-time speech-to-text with speaker identification on higher-tier plans. Beyond transcription, the platform offers automatic filler-word removal, a custom dictionary for specialized terminology, and multilingual transcription and translation across Japanese, English, and additional languages such as Chinese, Korean, and others depending on plan and options. Higher-tier licenses add features like speaker-emotion recognition and quantified meeting-atmosphere analysis. ZMEETING runs in modern browsers on Windows and macOS and supports login via Google and Microsoft accounts, with various storage integrations. It is licensed by the number of simultaneous meetings rather than per user, making it suited to department-wide deployment. The product is actively maintained, with company updates dated through 2025. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Xdroid VoiceAnalytics is custom pricing (contact sales); ZMEETING is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Xdroid VoiceAnalytics | ZMEETING |
|---|---|---|
| Core capability | Proprietary speech-to-text call transcription | Automatic transcription of Zoom and Microsoft Teams meetings |
| Standout feature | Sentiment and language-independent emotion analysis | Speaker identification on higher-tier plans |
| Team usage | Speaker separation and call categorization | Multilingual transcription and translation (Japanese, English, and more) |
| Integrations | Keyword and semantic detection for compliance and QA | Custom dictionary for specialized terminology |
| Languages & capture | Real-time agent assist with automated call summarization | Automatic filler-word removal |
| Best-fit workflow | Omnichannel text analytics for chat, email, and social | Emotion recognition and meeting-atmosphere analysis on upper tiers |
Xdroid VoiceAnalytics
Choose Xdroid VoiceAnalytics if you need automated call-center quality monitoring and agent scoring — strengths include deep analytics tailored to contact-center quality management and compliance.
ZMEETING
Choose ZMEETING if you need automatically generating minutes for zoom or teams calls — strengths include proprietary speech-recognition technology from a research-derived vendor.
Xdroid VoiceAnalytics
ZMEETING
It depends on your workflow. Xdroid VoiceAnalytics is strong for automated call-center quality monitoring and agent scoring, while ZMEETING is strong for automatically generating minutes for zoom or teams calls. Both transcribe and summarize meetings.
Xdroid VoiceAnalytics is custom pricing and ZMEETING is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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