Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. Zell: Berlin-based sales performance intelligence platform that analyzes real sales calls, surfaces skill gaps, and delivers AI coaching and roleplays, using GDPR-compliant on-device transcription. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Webex AI Assistant when automatically capturing transcripts, summaries, and action items from webex meetings matters most, and Zell when automating sales-manager coaching with personalized plans and ai roleplays matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling.
Berlin-based sales performance intelligence platform that analyzes real sales calls, surfaces skill gaps, and delivers AI coaching and roleplays, using GDPR-compliant on-device transcription.
Webex AI Assistant (the Cisco AI Assistant) is built into the Webex Suite, adding AI features to Webex Meetings, Messaging, and Calling rather than working as a standalone app for other platforms. In meetings it provides real-time transcription, automatic meeting summaries, highlights, notes, and action item tracking, and it lets participants ask questions about what was discussed without interrupting the meeting. It can generate post-meeting summaries within recordings, including transcripts, notes, action items, and chapters, and it offers message summaries in Webex messaging. The AI Assistant is included on paid Webex plans (Webex Meet, Webex Suite, and Webex Enterprise); the free Webex plan does not include it. Paid plans add AI-powered cloud recording (10 GB on Webex Meet), closed captions, and longer meetings. Real-time translation to 100+ languages is available as a separate paid add-on.
Best suited for
Zell is a Berlin-based AI platform that captures and analyzes real sales calls to give sales teams performance visibility and automated coaching. It works across video calls, phone calls, and in-person meetings, automatically evaluating call behaviors such as talk patterns, objection handling, and discovery depth, and producing scorecards and instant AI call summaries once conversations end. A skill-gaps dashboard helps managers see who is improving and where coaching is needed, while an AI coaching component (named Dave) generates personalized feedback, coaching plans, and roleplay simulations based on each rep's actual performance, then tracks improvement over time. Zell positions itself as a layer that turns conversation insights into action and automates much of the sales manager's manual coaching workload. As a European company founded in 2024, Zell emphasizes GDPR-compliant, on-device transcription that does not require a meeting bot or store customer data. The company has validated its model with clients across the US, Germany, Italy, and Spain and is backed by European pre-seed investors. It is a newer, privacy-focused alternative to large US conversation intelligence platforms. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Webex AI Assistant is from $12/mo (paid); Zell is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Webex AI Assistant | Zell |
|---|---|---|
| Core capability | Meeting summaries | Captures and analyzes video, phone, and in-person sales calls |
| Standout feature | Real-time transcription | GDPR-compliant on-device transcription without a meeting bot or stored customer data |
| Team usage | Highlights & action items | Automated scorecards on talk patterns, objection handling, and discovery depth |
| Integrations | In-meeting Q&A | Instant AI call summaries after each conversation |
| Languages & capture | Message summaries | Skill-gap dashboard for managers across reps |
| Best-fit workflow | Meeting summaries | AI coaching, personalized coaching plans, and roleplay simulations |
Webex AI Assistant
Choose Webex AI Assistant if you need automatically capturing transcripts, summaries, and action items from webex meetings — strengths include built directly into webex, so transcription and summaries work without a third-party bot joining the call.
Zell
Choose Zell if you need analyzing real sales calls to score rep behaviors and identify skill gaps — strengths include privacy-first design with on-device transcription suited to gdpr-conscious eu teams.
Webex AI Assistant
Zell
It depends on your workflow. Webex AI Assistant is strong for automatically capturing transcripts, summaries, and action items from webex meetings, while Zell is strong for analyzing real sales calls to score rep behaviors and identify skill gaps. Both transcribe and summarize meetings.
Webex AI Assistant is from $12/mo and Zell is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
More head-to-head comparisons involving Webex AI Assistant and Zell.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. Whisper Memos: iPhone and Apple Watch voice recorder that transcribes memos and meetings and emails you a formatted transcript with an AI summary. Below, they line up on price, capture method, and how each fits a real meeting stack.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. Whisper Notes: Offline, privacy-first Whisper transcription app for iPhone and Mac that records and, on Mac, summarizes meetings and recordings. The right pick comes down to team size, budget, and the workflows you want to automate.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. Whisper Notes: Offline, on-device speech-to-text app for Mac and iPhone that records and transcribes meetings locally using Whisper, with auto meeting detection and summaries on Mac. Below, they line up on price, capture method, and how each fits a real meeting stack.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. WhisperLiveKit: Open-source, self-hosted real-time speech-to-text and speaker diarization toolkit with a FastAPI server and web interface, suitable for meeting transcription. Below, they line up on price, capture method, and how each fits a real meeting stack.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. WhisperTranscribe: Whisper-based transcription app for podcasts, interviews, and recorded meetings that also generates content like summaries, social posts, and clips. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. Widya Notulensi: Indonesian AI meeting transcription service by Widya Wicara that records online meetings, transcribes in Bahasa Indonesia, and produces downloadable minutes. The right pick comes down to team size, budget, and the workflows you want to automate.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. Wildix Revenue Intelligence: AI revenue intelligence built into the Wildix unified communications platform, analyzing recorded sales calls, video meetings, and chats with conversation analytics and natural-language dashboards. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. Wordly: AI live captioning, translation, transcription, and summary platform for meetings, events, and conferences in dozens of languages. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. Wudpecker: AI notes with templates for sales, CS and product calls Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. YOMEL: Japanese AI meeting-minutes tool that records, transcribes, and auto-summarizes online and in-person meetings. The right pick comes down to team size, budget, and the workflows you want to automate.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. Yating: Taiwan-built AI speech-to-text app for classes, meetings, and interviews, optimized for Taiwanese-accent Mandarin and Mandarin-English code-switching. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Webex AI Assistant: The AI assistant built into the Cisco Webex Suite, providing real-time transcription, automatic meeting summaries, highlights, and action items across Webex meetings, messaging, and calling. Yoodli: AI communication and role-play coaching platform used by sales teams for pitch certification, onboarding, and judgment-free conversation practice. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.