Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. Zenarate: Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Wave when recording browser-based meetings without a bot joining matters most, and Zenarate when monitoring customer sentiment and emerging call topics to surface compliance and experience issues matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries.
Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching.
Wave is a cross-platform AI note taker and recorder that captures meetings, phone calls, lectures, and voice memos and converts them into speaker-labeled transcripts and concise summaries with key points and action items. It works without sending a bot into a call, offering tab audio capture for recording browser-based meetings, a combined mode that captures both tab audio and the microphone, and a quick voice-memo option for short recordings. Wave is available across a wide range of platforms, including iOS and Android apps, a web app, Mac and Windows, and a Chrome extension, so users can record and review notes on whichever device they are using, including in-person meetings captured directly from a phone's microphone. Transcription and summarization support dozens of languages, and the service stores recordings in secure cloud storage with encryption and states that user data is not used to train AI models. Wave is aimed at professionals, students, and content creators who want a flexible, multi-device tool for recording, transcribing, and organizing spoken content without a meeting bot. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Zenarate is an AI simulation-training and conversation-analytics platform for contact centers, and its Performance Analyzer (formerly Call Analyzer) is the module that turns live customer calls into structured quality and coaching data. The AI engine automatically transcribes each interaction, redacts sensitive information, and scores calls against a client's defined call model and skill expectations, processing up to 100% of calls rather than a small sampled subset. Analysis runs nightly so leaders have results the next day, with automated scorecards, sentiment analysis, topic and trend reporting, and next-action coaching recommendations. Managers can drill into specific conversation moments, listen to the audio, and add commentary directly from the scorecard. Because it sits inside Zenarate's AI Coach platform, identified gaps can be turned into personalized roleplay simulations and coaching plans. It is built for QA managers, training leaders, and contact-center operations across industries such as financial services, healthcare, insurance, telecom, retail, and travel, and supports multiple languages and global deployments.
Best suited for
Wave is a free tier with paid upgrades (freemium); Zenarate is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Wave | Zenarate |
|---|---|---|
| Core capability | Records meetings, calls, lectures, and voice memos | AI transcription of live agent calls with automatic redaction of sensitive information |
| Standout feature | Bot-free tab audio capture plus combined tab and mic mode | Automated scoring of up to 100% of calls against a client's defined call model and skill parameters |
| Team usage | Speaker-labeled transcripts with summaries and action items | Quality-assurance scorecards with the ability to listen to audio and add manager commentary |
| Integrations | Apps for iOS, Android, web, Mac, Windows, and Chrome | Sentiment analysis plus topic-frequency and trend reporting across interactions |
| Languages & capture | Support for dozens of languages | Next-action coaching recommendations that convert QA findings into roleplay simulations |
| Best-fit workflow | Encrypted cloud storage with no model training on user data | Nightly batch processing so insights are ready the following day |
Wave
Choose Wave if you need recording browser-based meetings without a bot joining — strengths include bot-free capture across many platforms and devices.
Zenarate
Choose Zenarate if you need automating contact-center qa by transcribing and scoring every agent call instead of manual sampling — strengths include analyzes up to 100% of calls instead of a small manual qa sample, with automatic transcription and redaction.
Wave
Zenarate
It depends on your workflow. Wave is strong for recording browser-based meetings without a bot joining, while Zenarate is strong for automating contact-center qa by transcribing and scoring every agent call instead of manual sampling. Both transcribe and summarize meetings.
Wave is a free tier with paid upgrades and Zenarate is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
More head-to-head comparisons involving Wave and Zenarate.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. Whisper Memos: iPhone and Apple Watch voice recorder that transcribes memos and meetings and emails you a formatted transcript with an AI summary. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. Whisper Notes: Offline, privacy-first Whisper transcription app for iPhone and Mac that records and, on Mac, summarizes meetings and recordings. This comparison weighs them on pricing, features, and everyday workflow fit.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. Whisper Notes: Offline, on-device speech-to-text app for Mac and iPhone that records and transcribes meetings locally using Whisper, with auto meeting detection and summaries on Mac. This comparison weighs them on pricing, features, and everyday workflow fit.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. WhisperLiveKit: Open-source, self-hosted real-time speech-to-text and speaker diarization toolkit with a FastAPI server and web interface, suitable for meeting transcription. This comparison weighs them on pricing, features, and everyday workflow fit.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. WhisperTranscribe: Whisper-based transcription app for podcasts, interviews, and recorded meetings that also generates content like summaries, social posts, and clips. Below, they line up on price, capture method, and how each fits a real meeting stack.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. Widya Notulensi: Indonesian AI meeting transcription service by Widya Wicara that records online meetings, transcribes in Bahasa Indonesia, and produces downloadable minutes. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. Wildix Revenue Intelligence: AI revenue intelligence built into the Wildix unified communications platform, analyzing recorded sales calls, video meetings, and chats with conversation analytics and natural-language dashboards. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. Wordly: AI live captioning, translation, transcription, and summary platform for meetings, events, and conferences in dozens of languages. Below, they line up on price, capture method, and how each fits a real meeting stack.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. Wudpecker: AI notes with templates for sales, CS and product calls Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. YOMEL: Japanese AI meeting-minutes tool that records, transcribes, and auto-summarizes online and in-person meetings. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. Yating: Taiwan-built AI speech-to-text app for classes, meetings, and interviews, optimized for Taiwanese-accent Mandarin and Mandarin-English code-switching. This comparison weighs them on pricing, features, and everyday workflow fit.
Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. Yoodli: AI communication and role-play coaching platform used by sales teams for pitch certification, onboarding, and judgment-free conversation practice. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.