Voiso: Voiso is a cloud contact-center platform with AI speech analytics that transcribes calls into searchable text, scores conversations, and generates automatic call summaries. Wordly: AI live captioning, translation, transcription, and summary platform for meetings, events, and conferences in dozens of languages. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Voiso when quality assurance and compliance teams reviewing transcribed, keyword-flagged calls matters most, and Wordly when real-time translation for internal multilingual meetings matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Voiso is a cloud contact-center platform with AI speech analytics that transcribes calls into searchable text, scores conversations, and generates automatic call summaries.
AI live captioning, translation, transcription, and summary platform for meetings, events, and conferences in dozens of languages.
Voiso is a cloud-based contact-center platform built for sales and customer-service teams, combining voice, SMS, and messaging channels with AI-driven analytics in a single workspace. Its speech analytics suite processes recorded call audio through speech-to-text and natural-language pipelines, transcribing calls into searchable text across more than ten languages, including English, Spanish, French, and Arabic. Transcripts can be navigated, searched, and flagged against predefined or custom keyword lists to support quality assurance, compliance, and agent training. Beyond raw transcription, the platform applies AI to score conversations on a 1-to-5 scale, detect sentiment and emotional cues, and automatically generate concise call summaries that capture key topics and outcomes without reviewing full recordings. It is aimed at call centers, BPOs, and outbound and inbound teams in industries such as fintech, travel, retail, and e-commerce. Other platform capabilities include a predictive dialer, IVR and routing flow builder, CRM integrations, call recording, and real-time performance dashboards. Speech analytics features are available on its Pro plan and higher.
Best suited for
Wordly is an AI-powered platform that provides live captioning, real-time translation, transcripts, and summaries for meetings and events without requiring human interpreters. As a speaker talks, Wordly captures the meeting audio and processes it in real time to generate captions and translations in dozens of languages, which attendees access on their own phone, tablet, or computer through a link or QR code with no app download required. It works for in-person events as well as virtual and hybrid sessions running on Zoom, Microsoft Teams, Google Meet, and Webex, scaling from small internal meetings to large multi-thousand-attendee conferences. The platform supports two-way translation and custom glossaries to improve accuracy for organization-specific terms, and produces post-event transcripts and summaries. Wordly is aimed at corporations, associations, nonprofits, government agencies, educational institutions, and event organizers that need multilingual accessibility and recordkeeping. It emphasizes enterprise compliance with certifications and standards such as SOC 2 Type II, ISO 27001, GDPR, HIPAA, and accessibility mandates, positioning it as an accessibility and language-access solution rather than a personal note-taker. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Voiso is a free tier with paid upgrades (paid); Wordly is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Voiso | Wordly |
|---|---|---|
| Core capability | AI call transcription converting audio into searchable text in 10+ languages | Real-time AI captioning and translation in dozens of languages |
| Standout feature | AI conversation scoring rating calls on a 1-to-5 scale across languages | Attendee access via link or QR code, no download required |
| Team usage | Sentiment and emotion analysis detecting tone and customer satisfaction cues | Transcripts and post-event summaries |
| Integrations | Automatic call summaries highlighting key topics and outcomes | Custom glossaries for organization-specific terminology |
| Languages & capture | Keyword highlighting with custom lists for compliance and QA flagging | Support for in-person, virtual, and hybrid events |
| Best-fit workflow | Call recording with real-time dashboards and performance reporting | Integration with Zoom, Teams, Google Meet, and Webex |
Voiso
Choose Voiso if you need quality assurance and compliance teams reviewing transcribed, keyword-flagged calls — strengths include transcription and analytics are integrated directly into the contact-center workflow, including recording, dialing, and routing.
Wordly
Choose Wordly if you need live multilingual captioning at conferences and large events — strengths include multilingual captioning and translation without human interpreters.
Voiso
Wordly
It depends on your workflow. Voiso is strong for quality assurance and compliance teams reviewing transcribed, keyword-flagged calls, while Wordly is strong for live multilingual captioning at conferences and large events. Both transcribe and summarize meetings.
Voiso is a free tier with paid upgrades and Wordly is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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