VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. Velaris: Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist VITO when reviewing and searching the content of past phone calls matters most, and Velaris when teams spotting early churn risk from meeting and message signals matters most. Run both through a week of actual calls to see which suits your workflow.
VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean.
Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights.
VITO (비토) is a call-transcription app developed by ReturnZero Inc. (리턴제로), a Seoul-based speech-AI company. It automatically converts recorded phone calls into readable, chat-style text using ReturnZero's proprietary speech-recognition engine tuned for conversational Korean. Rather than joining live virtual meetings as a bot, VITO works from a phone's call-recording function: once a call is recorded, the audio is transcribed, with speaker identification distinguishing participants, and users can later read, keyword-search, replay specific segments, and review summaries of past conversations. It also supports bulk conversion of previously recorded calls. VITO is available on iOS and Android, with PC/web access to view transcripts, and offers cloud storage so call history is preserved across devices. The company also exposes its underlying RTZR speech-to-text technology as a separate developer API. VITO is aimed at everyday users and professionals such as real-estate agents, delivery drivers, office workers, students, and small-business owners who need to revisit, search, or share the content of their phone conversations.
Best suited for
Velaris is an AI customer success platform that consolidates account health, product usage, and engagement signals, and includes capabilities for capturing and analyzing customer conversations. Its meeting and communication analysis can listen to meetings, create follow-up tasks, and turn meeting transcripts, emails, and chats into structured insights, surfacing context that would otherwise stay buried in call recordings and inboxes. Features such as call analysis and conversation summaries reduce the manual effort customer success managers spend recapping calls, while topic and signal dashboards highlight early churn risk, product feedback, and expansion opportunities across accounts. Velaris is built for customer success and account management teams at B2B SaaS companies with recurring revenue, where understanding the substance of customer meetings is central to retention. The platform integrates with many other tools so conversation insights connect to the broader customer record. It is actively operating in 2025 and 2026, with current customer logos, active integrations, and recent industry recognition, positioning its meeting analysis as part of a vertical customer success workflow. Pricing varies by plan. Check the official website for current pricing.
Best suited for
VITO is a free tier with paid upgrades (freemium); Velaris is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | VITO | Velaris |
|---|---|---|
| Core capability | Automatic speech-to-text transcription of recorded phone calls | Analysis of customer meeting transcripts and conversations |
| Standout feature | Speaker identification across multi-party conversations | Automatic follow-up task creation from meetings |
| Team usage | Chat-style transcripts with keyword search and segment replay | Conversation summaries that reduce manual recap work |
| Integrations | Call summaries and follow-up reminders | Topic and signal dashboards for churn and expansion cues |
| Languages & capture | Bulk conversion of previously recorded calls | Integrations with many customer success and communication tools |
| Best-fit workflow | Cloud storage with PC/web access to transcripts across devices | Analysis of customer meeting transcripts and conversations |
VITO
Choose VITO if you need reviewing and searching the content of past phone calls — strengths include strong korean speech recognition from returnzero's proprietary stt engine.
Velaris
Choose Velaris if you need cs managers turning customer calls into structured follow-ups — strengths include connects meeting insights to overall account health.
VITO
Velaris
It depends on your workflow. VITO is strong for reviewing and searching the content of past phone calls, while Velaris is strong for cs managers turning customer calls into structured follow-ups. Both transcribe and summarize meetings.
VITO is a free tier with paid upgrades and Velaris is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
More head-to-head comparisons involving VITO and Velaris.
VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. VOMO: AI voice memo and meeting app that records, transcribes, and summarizes audio and video into structured, searchable notes. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. VXT: Communications platform for law firms with an AI notetaker (VXT Meet) for recording and summarizing meetings. This comparison weighs them on pricing, features, and everyday workflow fit.
VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. Vanie: Vanie is an India-first AI conversation intelligence and QA platform that transcribes and analyzes 100% of contact center calls, chats, and emails in real time. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. Vatis Tech: Speech-to-text platform with developer API, speaker diarization, and meeting transcription tools. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. Verbit: AI-plus-human transcription and captioning service for legal, education, media, corporate, and government settings. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. Verity by BTS (formerly Wonderway Coach): Automated AI sales coaching tool that scores every sales call against custom scorecards and delivers personalized feedback to reps. This comparison weighs them on pricing, features, and everyday workflow fit.
VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. Vero Scribe: Vero Scribe is an AI medical scribe that transcribes patient encounters and generates structured clinical notes for healthcare professionals. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. VetRec: VetRec is an AI scribe for veterinarians that records consultations and automatically generates SOAP notes and clinical documentation. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. Vexa: API-first, open-source meeting transcription platform that deploys bots to capture real-time, speaker-labeled transcripts for developers. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. VexaScribe: AI transcription service for uploaded files and live meetings, with speaker detection, summaries, and subtitle exports. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. ViSaver: Russian meeting transcription platform with speaker diarization, fast processing and on-premise and API options. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
123 Notetaker AI: Microsoft Teams marketplace app from BlueSky Apps that shows live transcription in the Teams sidebar and emails AI meeting notes afterward. VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. Below, they line up on price, capture method, and how each fits a real meeting stack.