Twofold Health: An AI medical scribe that captures clinical conversations from in-person and telehealth sessions and generates formatted clinical notes. Userology: Vision-aware AI UX research agent that moderates usability and concept-testing interviews and reports task metrics and insights. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Twofold Health when mental and behavioral health clinicians automating session notes and treatment plans matters most, and Userology when scaling generative ux interviews without researcher bottlenecks matters most. Try them side by side on real calls before deciding — needs vary by team.
An AI medical scribe that captures clinical conversations from in-person and telehealth sessions and generates formatted clinical notes.
Vision-aware AI UX research agent that moderates usability and concept-testing interviews and reports task metrics and insights.
Twofold Health is an AI medical scribe for clinicians that listens to patient encounters and automatically drafts structured clinical documentation. It captures audio from in-person visits or telehealth sessions on Zoom, Doxy, Google Meet, and other video platforms, and also supports dictating a summary, uploading an existing recording, or uploading handwritten notes via OCR. From the captured audio it produces formatted notes in formats such as SOAP, DAP, BIRP, GIRP, intake, History and Physical, discharge summaries, progress notes, treatment plans, and referral letters. An in-app assistant can answer progress questions, suggest ICD/CPT codes, and generate homework ideas. It runs in any modern browser on macOS, Windows, or Linux, with native iOS and Android apps, and works with EHR systems including Epic, Cerner, Athena, and SimplePractice. Twofold is HIPAA compliant, provides a signed Business Associate Agreement, and states it does not use audio, transcripts, notes, or PHI to train AI models. It targets mental and behavioral health, primary care, psychiatry, and allied health providers.
Best suited for
Userology is an AI UX research platform built around a vision-aware AI moderator that conducts user research interviews and usability tests at scale. Unlike text-only interview bots, its moderator can watch participants complete tasks on screen, layering in interaction analysis to evaluate how users actually navigate a product, and it asks context-aware follow-up questions, detects silence, and handles technical glitches during a session. The platform supports several research methods, including generative voice interviews, prototype testing with Figma links, live product research on existing Android, iOS, and web experiences, and diary studies, with additional evaluative methods noted as in development. It supports moderation in 40-plus languages and offers built-in participant recruitment from a large panel, plus an integration with User Interviews for additional targeting, screening, and recruitment. After sessions, Userology automatically generates reports that combine transcripts, qualitative and quantitative patterns, and key metrics, and it lets teams chat with their research data to dig into findings. The product positions itself as a way for product and design teams to compress research timelines from weeks to days while reducing the manual hours typically required for moderating and analyzing studies. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Twofold Health is a free tier with paid upgrades (freemium); Userology is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Twofold Health | Userology |
|---|---|---|
| Core capability | Captures audio from in-person visits and telehealth platforms (Zoom, Doxy, Google Meet) | Vision-aware AI moderator that observes on-screen task completion |
| Standout feature | Generates formatted clinical notes (SOAP, DAP, BIRP, GIRP, intake, H&P, discharge, progress notes) | Context-aware follow-ups with silence detection and glitch handling |
| Team usage | Multiple capture modes: live session, dictated summary, audio upload, and handwritten-note OCR | Multiple methods: voice interviews, prototype testing, live product research, diary studies |
| Integrations | In-app assistant for progress questions, ICD/CPT code suggestions, and homework ideas | Automated reports with transcripts, insights, and task-based metrics |
| Languages & capture | Works across browser (macOS, Windows, Linux) plus native iOS and Android apps | Chat-with-your-research data exploration |
| Best-fit workflow | EHR compatibility including Epic, Cerner, Athena, and SimplePractice | Built-in panel recruitment plus User Interviews integration, 40+ languages |
Twofold Health
Choose Twofold Health if you need mental and behavioral health clinicians automating session notes and treatment plans — strengths include hipaa compliant with a signed business associate agreement, and states it does not train ai models on phi.
Userology
Choose Userology if you need ai-moderated usability and prototype testing of apps and web products — strengths include vision awareness supports usability and prototype testing, not just verbal interviews.
Twofold Health
Userology
It depends on your workflow. Twofold Health is strong for mental and behavioral health clinicians automating session notes and treatment plans, while Userology is strong for ai-moderated usability and prototype testing of apps and web products. Both transcribe and summarize meetings.
Twofold Health is a free tier with paid upgrades and Userology is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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