Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Minutes AI: Apple-focused AI note taker that records meetings and lectures, transcribes with speaker labels, and turns them into formatted notes and summaries. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Mihup (Interaction Analytics) when automating contact center quality audits and agent performance scoring matters most, and Minutes AI when professionals capturing in-person meetings and interviews on apple devices matters most. Run both through a week of actual calls to see which suits your workflow.
Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email.
Apple-focused AI note taker that records meetings and lectures, transcribes with speaker labels, and turns them into formatted notes and summaries.
Mihup Interaction Analytics (MIA) is an enterprise conversation intelligence platform built by Mihup, an India-based voice AI company founded in 2016. It captures and transcribes customer interactions across voice calls, chat, and email, then analyzes 100% of those conversations rather than a manual sample. Using phoneme-based speech recognition tuned for Indian languages, regional accents, and noisy contact center audio, it produces transcripts, sentiment analysis, automated quality audits, and compliance checks. The platform offers both post-call analytics and real-time agent assist, surfacing live summaries, scripts, knowledge articles, and compliance alerts during calls. It detects compliance breaches, supports PII redaction, and generates agent coaching recommendations and Voice of Customer insights. Mihup integrates with CRMs (Salesforce, Zoho, HubSpot, Freshdesk, Microsoft Dynamics) and dialers/telephony systems (Genesys, Cisco, Avaya, Twilio, Talkdesk, Exotel, Ameyo), with cloud, private cloud, or on-premises deployment. It targets enterprise contact centers, especially in banking, financial services, and insurance (BFSI), with clients including SBI Life, Angel One, and Pine Labs.
Best suited for
Minutes AI, built by Minutes AI, LLC, is an AI note-taking and transcription app focused on the Apple ecosystem, with iOS, iPad, Apple Watch, and macOS support and an Android version as well. It captures spoken content three ways: recording live audio with its built-in recorder, uploading existing audio or video files in common formats such as mp3, m4a, wav, and mp4, or importing YouTube videos. From that input it produces a word-for-word transcript with speaker labels and automatically formats AI notes with headings and bullet points, applying punctuation, capitalization, and line breaks. Users can scrub through the original audio while reading the transcript, search for specific words, ask questions about the content through a chat interface, and even transcribe in one language while taking notes in another, with support for over fifty languages. Notes can be exported as PDFs, emails, and texts. The app is aimed at professionals and students who want a fast, accessible way to capture meetings, interviews, and lectures on their Apple devices, and it is actively maintained, with updates continuing through 2025 and 2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Mihup (Interaction Analytics) is custom pricing (contact sales); Minutes AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Mihup (Interaction Analytics) | Minutes AI |
|---|---|---|
| Core capability | Transcribes and analyzes 100% of customer interactions across voice, chat, and email | Live recording, audio or video file upload, and YouTube import |
| Standout feature | Phoneme-based speech recognition tuned for Indian languages and noisy contact center audio | Word-for-word transcripts with speaker labels |
| Team usage | Automated quality audits and QA scoring against predefined parameters | Automatically formatted AI notes with headings and bullet points |
| Integrations | Real-time agent assist with live summaries, scripts, and compliance alerts | Chat with your audio to extract insights and action items |
| Languages & capture | Sentiment analysis and Voice of Customer insights with compliance breach detection | Transcribe in one language while taking notes in another, 50+ languages |
| Best-fit workflow | Integrations with CRMs and dialers/telephony plus cloud, private cloud, or on-premises deployment | Export notes as PDF, email, and text; iPhone, iPad, Apple Watch, and Mac support |
Mihup (Interaction Analytics)
Choose Mihup (Interaction Analytics) if you need automating contact center quality audits and agent performance scoring — strengths include analyzes 100% of conversations rather than manual sampling, including multichannel voice, chat, and email.
Minutes AI
Choose Minutes AI if you need students recording and summarizing lectures on iphone or ipad — strengths include deep apple-ecosystem coverage including iphone, ipad, apple watch, and mac.
Mihup (Interaction Analytics)
Minutes AI
It depends on your workflow. Mihup (Interaction Analytics) is strong for automating contact center quality audits and agent performance scoring, while Minutes AI is strong for students recording and summarizing lectures on iphone or ipad. Both transcribe and summarize meetings.
Mihup (Interaction Analytics) is custom pricing and Minutes AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
More head-to-head comparisons involving Mihup (Interaction Analytics) and Minutes AI.
Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Mili: Agentic AI platform for wealth advisors with recording-free meeting notes that sync directly into the CRM. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Mina: An AI meeting assistant that joins calls as a participant and can respond, take actions, and update connected tools live during the conversation. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Mindtickle: Sales readiness platform whose Call AI conversation intelligence records, transcribes, and scores sales calls within a broader enablement suite. The right pick comes down to team size, budget, and the workflows you want to automate.
Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Minom: India-built AI meeting notes app that records conversations and generates speaker-aware minutes, decisions, and action items across major Indian languages. Below, they line up on price, capture method, and how each fits a real meeting stack.
Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Minutes: Open-source, local-first conversation memory layer that records and transcribes meetings, diarizes speakers, and stores searchable notes as markdown for AI agents. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. MinutesLink: AI meeting assistant for Google Meet and Zoom that records via a bot or Chrome extension and delivers transcripts and action-item summaries. This comparison weighs them on pricing, features, and everyday workflow fit.
Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. MoAI Note: Korean AI meeting assistant that records, transcribes, and summarizes meetings with speaker separation, built by Furence Corp. in Seoul. This comparison weighs them on pricing, features, and everyday workflow fit.
Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Mobvoi TicNote: Portable AI voice recorder device that records, transcribes, translates, and summarizes meetings, calls, and lectures. This comparison weighs them on pricing, features, and everyday workflow fit.
Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Modjo: French conversation- and revenue-intelligence platform that transcribes sales calls and meetings, surfaces deal signals, and coaches reps, with data hosted in France. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Momentum: AI conversation intelligence and revenue platform that records and summarizes sales calls and automates CRM updates and post-call workflows. Below, they line up on price, capture method, and how each fits a real meeting stack.
Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Monologue: Monologue is an AI voice dictation app for Mac and iOS that turns speech into polished, app-aware text and can record, transcribe, and summarize meetings, calls, and voice notes. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
123 Notetaker AI: Microsoft Teams marketplace app from BlueSky Apps that shows live transcription in the Teams sidebar and emails AI meeting notes afterward. Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.