Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. UserCall: AI-moderated voice user interview tool that runs qualitative discovery calls and turns transcripts into evidence-linked themes. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Genio when university students recording and reviewing lectures matters most, and UserCall when triggering qualitative interviews after key in-product events matters most. Run both through a week of actual calls to see which suits your workflow.
Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students.
AI-moderated voice user interview tool that runs qualitative discovery calls and turns transcripts into evidence-linked themes.
Genio, formerly known as Glean, is an assistive note-taking platform that helps students capture and learn from lectures and classes. It records class audio and provides live captions during the session, then generates a full transcript afterward, letting students focus on understanding rather than frantically writing notes. Genio lets learners add their own notes, organize material with AI-generated outlines, import slides and reading material, and review with study features such as quizzing, tying recorded audio together with class content. The platform is widely used by students, including learners with specific learning difficulties, and is adopted by educational institutions that provide it as a study and accessibility support tool. It works online or offline across devices, which suits classroom and lecture-hall environments. Genio is positioned as a mainstream learning tool that also supports accessibility needs. It is actively operating in 2025 and 2026, reporting use by well over a hundred thousand students and more than a thousand institutions, with active sign-in, pricing, and ongoing product development. Pricing varies by plan. Check the official website for current pricing.
Best suited for
UserCall is a qualitative research platform centered on AI-moderated voice (and text) user interviews. Researchers create a custom AI interviewer link, and the AI conducts structured one-to-one conversations using qualitative research best practices, asking adaptive follow-up questions to probe for depth that surveys typically miss. Sessions can run from a few minutes up to around 45 minutes and support 30-plus languages with customizable voices, with AI-powered translation and moderation for reaching global audiences. Interviews can be triggered automatically after key product moments such as signup, onboarding friction, upgrade hesitation, feature adoption, cancellation, or checkout abandonment, and the platform connects with analytics tools including PostHog, GA4, Mixpanel, Amplitude, and Segment. On the analysis side, UserCall converts interview transcripts into organized theme hierarchies with tagged excerpts, links conclusions back to supporting quotes, and offers an AI chat for custom exploration and pattern detection across the collected data. It is positioned for continuous discovery, voice-of-customer programs, and large-scale qualitative studies where scheduling many human-moderated sessions would be impractical. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Genio is a free tier with paid upgrades (freemium); UserCall is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Genio | UserCall |
|---|---|---|
| Core capability | Class and lecture audio recording with live captions | AI-moderated voice and text interviews via shareable interviewer links |
| Standout feature | Full transcript generation after the session | Adaptive follow-up questioning trained on qualitative research practices |
| Team usage | AI outlines and student-added notes tied to the recording | Event-triggered interviews tied to product moments (signup, cancellation, etc.) |
| Integrations | Import of slides and reading materials into notes | Theme hierarchies with tagged, quote-linked excerpts from transcripts |
| Languages & capture | Offline and cross-device capture for classrooms | AI chat for custom exploration and pattern detection across data |
| Best-fit workflow | Class and lecture audio recording with live captions | Support for 30+ languages with AI translation and moderation |
Genio
Choose Genio if you need university students recording and reviewing lectures — strengths include purpose-built for education and lecture capture.
UserCall
Choose UserCall if you need continuous product discovery and voice-of-customer programs — strengths include captures deeper qualitative context than static surveys without live scheduling.
Genio
UserCall
It depends on your workflow. Genio is strong for university students recording and reviewing lectures, while UserCall is strong for continuous product discovery and voice-of-customer programs. Both transcribe and summarize meetings.
Genio is a free tier with paid upgrades and UserCall is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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