Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Scorebuddy: Scorebuddy is an AI-powered contact center quality assurance platform that transcribes and auto-scores voice, chat, email, and social interactions against customizable scorecards. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Genio when university students recording and reviewing lectures matters most, and Scorebuddy when transcribing and analyzing multilingual customer calls to surface sentiment and contact drivers matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students.
Scorebuddy is an AI-powered contact center quality assurance platform that transcribes and auto-scores voice, chat, email, and social interactions against customizable scorecards.
Genio, formerly known as Glean, is an assistive note-taking platform that helps students capture and learn from lectures and classes. It records class audio and provides live captions during the session, then generates a full transcript afterward, letting students focus on understanding rather than frantically writing notes. Genio lets learners add their own notes, organize material with AI-generated outlines, import slides and reading material, and review with study features such as quizzing, tying recorded audio together with class content. The platform is widely used by students, including learners with specific learning difficulties, and is adopted by educational institutions that provide it as a study and accessibility support tool. It works online or offline across devices, which suits classroom and lecture-hall environments. Genio is positioned as a mainstream learning tool that also supports accessibility needs. It is actively operating in 2025 and 2026, reporting use by well over a hundred thousand students and more than a thousand institutions, with active sign-in, pricing, and ongoing product development. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Scorebuddy (ScorebuddyCX) is a contact center quality assurance and conversation intelligence platform built for QA teams, CX leaders, and BPOs across industries such as financial services, technology, healthcare, and retail. It ingests agent-customer interactions across voice, chat, email, and social channels and uses GenAI auto-scoring to automatically evaluate conversations against fully customizable scorecards, scoring both human agents and AI chatbots while maintaining an audit trail for regulated environments. For voice, it provides AI transcription that converts multilingual call recordings into transcripts, then layers conversation analytics on top: automated sentiment analysis, contact-driver categorization, and pattern detection across interactions. Reviewers can view scorecards alongside AI marked-up conversations and build automated pass/fail rules. The platform also includes a built-in learning management system that assigns targeted coaching and AI-generated courses based on identified skill gaps, plus configurable dashboards for CX, product, and other teams. It integrates with leading contact center and CRM tools including Five9, Genesys, Salesforce, and Zendesk. What distinguishes it is the combination of configurable QA scorecards, transcription-driven analytics, and coaching/LMS in one workflow.
Best suited for
Genio is a free tier with paid upgrades (freemium); Scorebuddy is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Genio | Scorebuddy |
|---|---|---|
| Core capability | Class and lecture audio recording with live captions | AI transcription of multilingual call recordings into text transcripts |
| Standout feature | Full transcript generation after the session | GenAI auto-scoring of interactions against fully customizable scorecards |
| Team usage | AI outlines and student-added notes tied to the recording | Conversation analytics with sentiment analysis and contact-driver categorization |
| Integrations | Import of slides and reading materials into notes | Omnichannel coverage across voice, chat, email, and social interactions |
| Languages & capture | Offline and cross-device capture for classrooms | Side-by-side view of scorecards and AI marked-up conversations with automated pass/fail rules |
| Best-fit workflow | Class and lecture audio recording with live captions | Built-in learning management system with targeted coaching and AI-generated courses |
Genio
Choose Genio if you need university students recording and reviewing lectures — strengths include purpose-built for education and lecture capture.
Scorebuddy
Choose Scorebuddy if you need automatically scoring and qa-evaluating up to 100% of contact center interactions across channels — strengths include covers qa, conversation analytics, transcription, and coaching/lms in a single integrated platform.
Genio
Scorebuddy
It depends on your workflow. Genio is strong for university students recording and reviewing lectures, while Scorebuddy is strong for automatically scoring and qa-evaluating up to 100% of contact center interactions across channels. Both transcribe and summarize meetings.
Genio is a free tier with paid upgrades and Scorebuddy is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
More head-to-head comparisons involving Genio and Scorebuddy.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Gilbert: French sovereign AI meeting note taker that generates structured reports, decisions and actions, hosted in France on SecNumCloud infrastructure. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Gladia: Developer-focused speech-to-text API with real-time and async transcription, diarization, and meeting-bot integrations. This comparison weighs them on pricing, features, and everyday workflow fit.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Glinky: AI revenue intelligence platform pairing prospecting with a bot-free AI notetaker that captures sales calls and syncs details to the CRM. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Goelo: AI sales meeting assistant that records and transcribes calls, then auto-populates CRM data and generates methodology-based summaries. This comparison weighs them on pricing, features, and everyday workflow fit.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Good Tape: EU-based AI transcription for interviews, meetings, podcasts, lectures, and webinars, with speaker labels and one-click summaries. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Google Pinpoint: Google's research tool for journalists that transcribes audio and video interviews into searchable text alongside documents. Below, they line up on price, capture method, and how each fits a real meeting stack.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Grava AI: Brazilian AI meeting recorder app (by MeuGuru) that records, transcribes with speaker identification, summarizes meetings and answers questions about recordings. This comparison weighs them on pricing, features, and everyday workflow fit.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Great Question: All-in-one UX research platform combining recruitment, scheduling, and AI analysis of interviews into a connected research repository. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Hedy AI: Real-time meeting coaching and GDPR-compliant note taking Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. HeyMarvin: AI research assistant that records and transcribes user-research interviews and builds a searchable insights repository. Below, they line up on price, capture method, and how each fits a real meeting stack.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. HiDock: AI note-taking hardware (docks, recorders, mini devices) paired with the HiNotes app to transcribe and summarize meetings. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Honeit: Interview intelligence platform for recruiting and RPO teams with built-in calling, AI transcription, and shareable interview soundbites. Below, they line up on price, capture method, and how each fits a real meeting stack.