Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. Prodigal: Prodigal is an AI conversation intelligence platform for debt collections and loan servicing that transcribes, summarizes, and auto-scores agent-customer calls for QA and compliance. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Genio when university students recording and reviewing lectures matters most, and Prodigal when automating qa scorecards and compliance monitoring across 100% of agent-customer interactions matters most. Try them side by side on real calls before deciding — needs vary by team.
Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students.
Prodigal is an AI conversation intelligence platform for debt collections and loan servicing that transcribes, summarizes, and auto-scores agent-customer calls for QA and compliance.
Genio, formerly known as Glean, is an assistive note-taking platform that helps students capture and learn from lectures and classes. It records class audio and provides live captions during the session, then generates a full transcript afterward, letting students focus on understanding rather than frantically writing notes. Genio lets learners add their own notes, organize material with AI-generated outlines, import slides and reading material, and review with study features such as quizzing, tying recorded audio together with class content. The platform is widely used by students, including learners with specific learning difficulties, and is adopted by educational institutions that provide it as a study and accessibility support tool. It works online or offline across devices, which suits classroom and lecture-hall environments. Genio is positioned as a mainstream learning tool that also supports accessibility needs. It is actively operating in 2025 and 2026, reporting use by well over a hundred thousand students and more than a thousand institutions, with active sign-in, pricing, and ongoing product development. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Prodigal is an AI platform purpose-built for consumer finance, debt collections, and loan servicing, used by collection agencies, lenders, credit unions, and healthcare revenue-cycle teams. Its core transcription and intelligence capabilities come through two products. ProNotes runs AI transcription and summarization in the background when a call ends, generating a standardized, redacted note with an at-a-glance summary and actionable insights; it works in real time for individual calls or as overnight batch processing, supports English and Spanish, and writes notes back to CRM and system-of-record applications. ProInsight applies conversation intelligence across calls, texts, emails, and chats, analyzing every interaction (not just samples) to flag compliance exceptions, automate QA scorecards using configurable evaluation parameters, and surface business and performance insights. The platform stores audio and text records centrally for auditing and offers customizable reporting. What distinguishes Prodigal is its vertical focus: rather than a general meeting recorder, it is tuned to the regulatory and operational language of collections and loan-servicing conversations, with built-in PII redaction and compliance monitoring.
Best suited for
Genio is a free tier with paid upgrades (freemium); Prodigal is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Genio | Prodigal |
|---|---|---|
| Core capability | Class and lecture audio recording with live captions | ProNotes AI call transcription and summarization that auto-generates standardized notes after each call |
| Standout feature | Full transcript generation after the session | Real-time and overnight batch processing modes for note generation |
| Team usage | AI outlines and student-added notes tied to the recording | ProInsight conversation intelligence across calls, texts, emails, and chats |
| Integrations | Import of slides and reading materials into notes | Automated QA scorecards and compliance-exception flagging across 100% of interactions |
| Languages & capture | Offline and cross-device capture for classrooms | Automatic redaction of sensitive/PII information in notes and records |
| Best-fit workflow | Class and lecture audio recording with live captions | English and Spanish language support with CRM/system-of-record write-back |
Genio
Choose Genio if you need university students recording and reviewing lectures — strengths include purpose-built for education and lecture capture.
Prodigal
Choose Prodigal if you need automatically documenting and summarizing collections and loan-servicing calls to cut after-call work — strengths include purpose-built for collections and loan-servicing conversations rather than generic meetings, with compliance and pii redaction baked in.
Genio
Prodigal
It depends on your workflow. Genio is strong for university students recording and reviewing lectures, while Prodigal is strong for automatically documenting and summarizing collections and loan-servicing calls to cut after-call work. Both transcribe and summarize meetings.
Genio is a free tier with paid upgrades and Prodigal is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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