FuseBase (PRO extension): A bot-free Chrome extension that silently records Google Meet, Zoom, and Microsoft Teams calls and generates searchable AI transcripts, summaries, and action items. Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist FuseBase (PRO extension) when capturing client and discovery calls into shareable transcripts and action items matters most, and Mihup (Interaction Analytics) when real-time agent guidance and compliance monitoring during live customer calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
A bot-free Chrome extension that silently records Google Meet, Zoom, and Microsoft Teams calls and generates searchable AI transcripts, summaries, and action items.
Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email.
FuseBase PRO is a Chrome extension that records online meetings silently, without adding a bot or extra participant to the call. It captures Google Meet, Zoom, and Microsoft Teams sessions, then uses AI to produce searchable transcripts, meeting summaries, key points, decisions, and action items. Recordings and notes are stored in organized workspaces and can be shared via instant links, making it useful for distributing meeting outcomes to teammates or clients. Beyond meetings, the extension also handles screen recording, quick audio notes, full-page or selected-area screenshots, and file uploads, which it can analyze with its AI agents. It is part of the broader FuseBase client-collaboration and portal platform, so captured content can flow into that wider ecosystem. The vendor states the product maintains SOC 2 and HIPAA compliance through its Trust Center. It is aimed at client-facing teams, consultants, and service businesses that want clean, shareable meeting documentation without the friction of a visible recording bot joining each call.
Best suited for
Mihup Interaction Analytics (MIA) is an enterprise conversation intelligence platform built by Mihup, an India-based voice AI company founded in 2016. It captures and transcribes customer interactions across voice calls, chat, and email, then analyzes 100% of those conversations rather than a manual sample. Using phoneme-based speech recognition tuned for Indian languages, regional accents, and noisy contact center audio, it produces transcripts, sentiment analysis, automated quality audits, and compliance checks. The platform offers both post-call analytics and real-time agent assist, surfacing live summaries, scripts, knowledge articles, and compliance alerts during calls. It detects compliance breaches, supports PII redaction, and generates agent coaching recommendations and Voice of Customer insights. Mihup integrates with CRMs (Salesforce, Zoho, HubSpot, Freshdesk, Microsoft Dynamics) and dialers/telephony systems (Genesys, Cisco, Avaya, Twilio, Talkdesk, Exotel, Ameyo), with cloud, private cloud, or on-premises deployment. It targets enterprise contact centers, especially in banking, financial services, and insurance (BFSI), with clients including SBI Life, Angel One, and Pine Labs.
Best suited for
FuseBase (PRO extension) is a free tier with paid upgrades (freemium); Mihup (Interaction Analytics) is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | FuseBase (PRO extension) | Mihup (Interaction Analytics) |
|---|---|---|
| Core capability | Bot-free silent recording with no extra participant added to the meeting | Transcribes and analyzes 100% of customer interactions across voice, chat, and email |
| Standout feature | Supports Google Meet, Zoom, and Microsoft Teams calls | Phoneme-based speech recognition tuned for Indian languages and noisy contact center audio |
| Team usage | AI-generated searchable transcripts from recordings | Automated quality audits and QA scoring against predefined parameters |
| Integrations | Automatic summaries with key points, decisions, and action items | Real-time agent assist with live summaries, scripts, and compliance alerts |
| Languages & capture | Screen recording, audio notes, and full-page or area screenshots | Sentiment analysis and Voice of Customer insights with compliance breach detection |
| Best-fit workflow | Instant shareable links and organized workspace storage | Integrations with CRMs and dialers/telephony plus cloud, private cloud, or on-premises deployment |
FuseBase (PRO extension)
Choose FuseBase (PRO extension) if you need capturing client and discovery calls into shareable transcripts and action items — strengths include bot-free recording avoids the awkward 'ai has joined' participant on calls.
Mihup (Interaction Analytics)
Choose Mihup (Interaction Analytics) if you need automating contact center quality audits and agent performance scoring — strengths include analyzes 100% of conversations rather than manual sampling, including multichannel voice, chat, and email.
FuseBase (PRO extension)
Mihup (Interaction Analytics)
It depends on your workflow. FuseBase (PRO extension) is strong for capturing client and discovery calls into shareable transcripts and action items, while Mihup (Interaction Analytics) is strong for automating contact center quality audits and agent performance scoring. Both transcribe and summarize meetings.
FuseBase (PRO extension) is a free tier with paid upgrades and Mihup (Interaction Analytics) is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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