FlashRev: AI parallel dialer within the FlashLabs go-to-market platform, with call recording, real-time conversation analysis, and AI summaries. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist FlashRev when outbound teams running high-volume parallel-dialing campaigns matters most, and Listen Labs when enterprise concept and prototype testing with recruited participants matters most. Try them side by side on real calls before deciding — needs vary by team.
AI parallel dialer within the FlashLabs go-to-market platform, with call recording, real-time conversation analysis, and AI summaries.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
FlashRev is the AI go-to-market product from FlashLabs (previously branded FlashIntel) that pairs outbound calling with conversation intelligence for B2B sales teams. Its AI parallel dialer places multiple outbound calls at once and connects reps instantly when a prospect answers, skipping unanswered calls and answering machines so sellers focus on live conversations. The platform records and tracks calls and analyzes each connected conversation in real time, automatically generating intent labels, converting transcripts into concise summaries, and identifying conversation sentiment at scale to support review and coaching. FlashRev positions itself as a broader revenue platform that combines prospecting data, omnichannel engagement across email, SMS, social, and calls, and AI sales-development automation, with the parallel dialer as one component of that suite. It integrates with common CRMs and sales-engagement tools such as Salesforce, HubSpot, Salesloft, and Outreach. The product is live and marketed to outbound and revenue teams; FlashLabs publicly announced an unlimited parallel-dialing capability and continues to develop the platform into 2025 and 2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Listen Labs is an AI-first customer research platform that automates the qualitative research workflow end to end, from study design and participant recruitment through AI-moderated interviews to insight delivery. Its AI interviewer conducts personalized, in-depth conversations with each participant, asking follow-up questions and understanding context without a human moderator, and the platform supports video, audio, and text formats in 100-plus languages with automatic translation and transcription. Studies can incorporate stimuli such as videos, images, and Figma prototypes, and recruitment draws on a global network of tens of millions of qualified participants, with the option to integrate existing recruitment providers or bring your own audience. Once interviews complete, Listen Labs automatically packages results into executive-ready outputs, surfacing key themes and takeaways, generating personas, and producing highlight reels and slide decks, with turnaround measured in hours rather than the weeks typical of traditional research. The company is venture-backed and reports use by large consumer and technology brands, positioning the platform for enterprises looking to replace or supplement surveys and traditional market research with scalable AI-led interviews. Pricing varies by plan. Check the official website for current pricing.
Best suited for
FlashRev is a free tier with paid upgrades (freemium); Listen Labs is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | FlashRev | Listen Labs |
|---|---|---|
| Core capability | AI parallel dialer connecting reps to live answers | AI interviewer running personalized video, audio, and text interviews |
| Standout feature | Call recording and call tracking | Global participant recruitment with bring-your-own-audience option |
| Team usage | Real-time conversation analysis with automatic intent labels | Stimulus testing with videos, images, and Figma prototypes |
| Integrations | AI-generated call summaries from transcripts | Automated key themes, takeaways, and persona generation |
| Languages & capture | Conversation sentiment analysis at scale | Executive-ready reports with highlight reels and slide decks |
| Best-fit workflow | Omnichannel outreach across calls, email, SMS, and social | Support for 100+ languages with translation and transcription |
FlashRev
Choose FlashRev if you need outbound teams running high-volume parallel-dialing campaigns — strengths include combines parallel dialing with conversation intelligence and summaries.
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
FlashRev
Listen Labs
It depends on your workflow. FlashRev is strong for outbound teams running high-volume parallel-dialing campaigns, while Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews. Both transcribe and summarize meetings.
FlashRev is a free tier with paid upgrades and Listen Labs is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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