Fireflies: AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, and Webex, with the AskFred AI chat and native CRM sync. Zoho Meeting AI Transcription: Zoho Meeting's AI transcription turns online meetings and webinars into transcripts and auto-generated keynotes within the Zoho conferencing platform. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Fireflies when sales call capture and crm logging matters most, and Zoho Meeting AI Transcription when generating keynote summaries for attendees who missed a session matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, and Webex, with the AskFred AI chat and native CRM sync.
Zoho Meeting's AI transcription turns online meetings and webinars into transcripts and auto-generated keynotes within the Zoho conferencing platform.
Fireflies.ai joins video calls to record and transcribe meetings, then generates AI summaries, action items, and fully searchable notes. Its AskFred assistant lets you query past meetings in natural language ("what did we decide about pricing?"), while conversation-intelligence features add topic trackers, talk-time, and sentiment analytics. Fireflies works across Zoom, Google Meet, Microsoft Teams, and Webex, transcribes in a wide range of languages, and integrates natively with CRMs such as Salesforce and HubSpot plus Slack, Notion, Asana, and Zapier. A free plan covers limited transcription and AI credits for individuals; paid tiers raise transcription and storage limits and unlock team conversation analytics, making it a strong fit for sales, recruiting, and customer-research teams that live in their CRM.
Best suited for
Zoho Meeting AI Transcription is a feature within Zoho Meeting, the video conferencing and webinar product in the broader Zoho software suite. It is designed for teams that host meetings and webinars on Zoho and want a text record and concise recap of each session without leaving the platform. During recorded sessions, Zoho Meeting can automatically convert spoken words into text, creating a full transcript of the conference, and it offers AI-generated keynotes and summaries so participants can review the main points without replaying the entire recording. Transcripts and keynotes are accessible from the Recordings area, where users can view, download, and share them with their team. The transcription and summary capabilities are powered through integrations, including a Zia/OpenAI-backed option for generating keynotes, and they are positioned as helpful for accessibility, for attendees who missed part of a call, and for keeping shareable records of discussions. As part of the Zoho ecosystem, the feature fits organizations already using Zoho Meeting alongside other Zoho applications and want their meeting records captured within that environment. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Fireflies is from $18/mo (freemium); Zoho Meeting AI Transcription is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Fireflies | Zoho Meeting AI Transcription |
|---|---|---|
| Core capability | Meeting transcription | Automatic transcription of recorded online meetings and webinars |
| Standout feature | AI summaries | AI-generated keynotes and summaries of sessions |
| Team usage | AskFred AI chat | Transcripts accessible from the Recordings area |
| Integrations | CRM sync | Downloadable and shareable transcripts and keynotes |
| Languages & capture | Conversation intelligence | Zia/OpenAI-backed summary generation |
| Best-fit workflow | Meeting transcription | Native to the Zoho Meeting conferencing platform |
Fireflies
Choose Fireflies if you need sales call capture and crm logging — strengths include powerful meeting search plus the askfred natural-language assistant.
Zoho Meeting AI Transcription
Choose Zoho Meeting AI Transcription if you need creating text transcripts of zoho meeting calls and webinars — strengths include built directly into zoho meeting for users of the zoho suite.
Fireflies
Zoho Meeting AI Transcription
It depends on your workflow. Fireflies is strong for sales call capture and crm logging, while Zoho Meeting AI Transcription is strong for creating text transcripts of zoho meeting calls and webinars. Both transcribe and summarize meetings.
Fireflies is from $18/mo and Zoho Meeting AI Transcription is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving Fireflies and Zoho Meeting AI Transcription.
Fireflies is an integration-rich notetaker; Avoma adds full conversation intelligence and meeting lifecycle management. Notes versus CI depth.
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