Fireflies: AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, and Webex, with the AskFred AI chat and native CRM sync. Wildix Revenue Intelligence: AI revenue intelligence built into the Wildix unified communications platform, analyzing recorded sales calls, video meetings, and chats with conversation analytics and natural-language dashboards. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Fireflies when sales call capture and crm logging matters most, and Wildix Revenue Intelligence when revenue and customer-success leaders tracking sentiment and deal-relevant signals matters most. Run both through a week of actual calls to see which suits your workflow.
AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, and Webex, with the AskFred AI chat and native CRM sync.
AI revenue intelligence built into the Wildix unified communications platform, analyzing recorded sales calls, video meetings, and chats with conversation analytics and natural-language dashboards.
Fireflies.ai joins video calls to record and transcribe meetings, then generates AI summaries, action items, and fully searchable notes. Its AskFred assistant lets you query past meetings in natural language ("what did we decide about pricing?"), while conversation-intelligence features add topic trackers, talk-time, and sentiment analytics. Fireflies works across Zoom, Google Meet, Microsoft Teams, and Webex, transcribes in a wide range of languages, and integrates natively with CRMs such as Salesforce and HubSpot plus Slack, Notion, Asana, and Zapier. A free plan covers limited transcription and AI credits for individuals; paid tiers raise transcription and storage limits and unlock team conversation analytics, making it a strong fit for sales, recruiting, and customer-research teams that live in their CRM.
Best suited for
Wildix Revenue Intelligence is an AI-powered conversation analytics product launched by unified-communications vendor Wildix in April 2026 and embedded directly into the company's UCaaS ecosystem. Rather than acting as a standalone notetaker, it sits on top of the communications stack and analyzes recorded interactions across voice calls, video meetings, conferences, and chat, while also capturing metadata for interactions that were not recorded so leaders have visibility across the full set of conversations. For recorded calls it provides transcripts and AI analysis, including sentiment detection, predicted customer-satisfaction signals, talk-to-listen ratios, filler-word tracking, conversation highlights, and AI-generated next steps. A distinctive feature is natural-language dashboard creation through its 'Ask Wilma AI' assistant: managers can build custom dashboards or measurement modules by describing what they want to track in plain language, such as quality monitoring or talk-to-listen ratios. The product is aimed at sales managers, revenue and customer-success leaders, support teams, and field-based advisors in organizations where conversations drive revenue. It is positioned as a way to give revenue operations teams structured insight into communication quality and deal-relevant signals without bolting on a separate tool. Wildix operates internationally through a partner network. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Fireflies is from $18/mo (freemium); Wildix Revenue Intelligence is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Fireflies | Wildix Revenue Intelligence |
|---|---|---|
| Core capability | Meeting transcription | AI analysis of recorded voice calls, video meetings, conferences, and chats |
| Standout feature | AI summaries | Automatic transcription with conversation highlights and AI-generated next steps |
| Team usage | AskFred AI chat | Sentiment detection, predicted CSAT signals, and key-moment identification |
| Integrations | CRM sync | Behavioral metrics such as talk-to-listen ratio and filler-word tracking |
| Languages & capture | Conversation intelligence | Natural-language dashboard and module creation via the Ask Wilma AI assistant |
| Best-fit workflow | Meeting transcription | Metadata capture for unrecorded interactions to reduce blind spots |
Fireflies
Choose Fireflies if you need sales call capture and crm logging — strengths include powerful meeting search plus the askfred natural-language assistant.
Wildix Revenue Intelligence
Choose Wildix Revenue Intelligence if you need sales managers monitoring call quality and coaching reps across recorded conversations — strengths include built into an existing ucaas platform, so call and meeting data is captured natively.
Fireflies
Wildix Revenue Intelligence
It depends on your workflow. Fireflies is strong for sales call capture and crm logging, while Wildix Revenue Intelligence is strong for sales managers monitoring call quality and coaching reps across recorded conversations. Both transcribe and summarize meetings.
Fireflies is from $18/mo and Wildix Revenue Intelligence is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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Fireflies is an integration-rich notetaker; Avoma adds full conversation intelligence and meeting lifecycle management. Notes versus CI depth.
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