Fireflies: AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, and Webex, with the AskFred AI chat and native CRM sync. Vanie: Vanie is an India-first AI conversation intelligence and QA platform that transcribes and analyzes 100% of contact center calls, chats, and emails in real time. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Fireflies when sales call capture and crm logging matters most, and Vanie when transcribing and analyzing hinglish and regional-language customer conversations for indian enterprises matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, and Webex, with the AskFred AI chat and native CRM sync.
Vanie is an India-first AI conversation intelligence and QA platform that transcribes and analyzes 100% of contact center calls, chats, and emails in real time.
Fireflies.ai joins video calls to record and transcribe meetings, then generates AI summaries, action items, and fully searchable notes. Its AskFred assistant lets you query past meetings in natural language ("what did we decide about pricing?"), while conversation-intelligence features add topic trackers, talk-time, and sentiment analytics. Fireflies works across Zoom, Google Meet, Microsoft Teams, and Webex, transcribes in a wide range of languages, and integrates natively with CRMs such as Salesforce and HubSpot plus Slack, Notion, Asana, and Zapier. A free plan covers limited transcription and AI credits for individuals; paid tiers raise transcription and storage limits and unlock team conversation analytics, making it a strong fit for sales, recruiting, and customer-research teams that live in their CRM.
Best suited for
Vanie is an agentic AI conversation intelligence and quality assurance platform built for contact centers, with a particular focus on the Indian and broader APAC market. It automatically converts 100% of customer interactions across calls, chats, and emails into text, then analyzes them for sentiment, intent, objections, compliance risks, script adherence, and missed upsell or cross-sell opportunities. The platform produces call summaries, automates QA audits across every interaction rather than a sampled subset, and delivers real-time agent assistance with prompts and alerts during live calls, plus post-call coaching and performance dashboards. Its distinguishing feature is the proprietary Vanie LLM, a model the company describes as built on LLaMA and customized for contact center conversations, designed to handle Hinglish, code-mixed speech, and regional Indian dialects such as Hindi, Tamil, Telugu, Kannada, and Marathi. Vanie targets business leaders, QA teams, supervisors, and agents in high-volume, regulated sectors including BFSI, FinTech, HealthTech, and BPOs, where automated, language-aware monitoring and compliance matter.
Best suited for
Fireflies is from $18/mo (freemium); Vanie is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Fireflies | Vanie |
|---|---|---|
| Core capability | Meeting transcription | Real-time transcription that converts 100% of calls, chats, and emails into text |
| Standout feature | AI summaries | Automated quality assurance auditing every interaction instead of a manual sample |
| Team usage | AskFred AI chat | Conversation intelligence with sentiment, intent, objection, and keyword/topic analysis |
| Integrations | CRM sync | Proprietary Vanie LLM supporting Hinglish, code-mixed speech, and regional Indian dialects |
| Languages & capture | Conversation intelligence | Real-time agent assistance with live prompts, alerts, and contextual guidance |
| Best-fit workflow | Meeting transcription | Compliance and script-adherence monitoring with performance dashboards and coaching |
Fireflies
Choose Fireflies if you need sales call capture and crm logging — strengths include powerful meeting search plus the askfred natural-language assistant.
Vanie
Choose Vanie if you need automating quality assurance and compliance audits across every contact center call — strengths include strong support for hinglish, code-mixed, and indian regional languages where english-optimized tools struggle.
Fireflies
Vanie
It depends on your workflow. Fireflies is strong for sales call capture and crm logging, while Vanie is strong for automating quality assurance and compliance audits across every contact center call. Both transcribe and summarize meetings.
Fireflies is from $18/mo and Vanie is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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Fireflies is an integration-rich notetaker; Avoma adds full conversation intelligence and meeting lifecycle management. Notes versus CI depth.
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