Fireflies: AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, and Webex, with the AskFred AI chat and native CRM sync. UserBit: UserBit is a qualitative UX research platform that transcribes user-interview recordings and helps teams organize, tag, and analyze research data in one repository. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Fireflies when sales call capture and crm logging matters most, and UserBit when tagging and coding interview transcripts to synthesize insights across a study matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, and Webex, with the AskFred AI chat and native CRM sync.
UserBit is a qualitative UX research platform that transcribes user-interview recordings and helps teams organize, tag, and analyze research data in one repository.
Fireflies.ai joins video calls to record and transcribe meetings, then generates AI summaries, action items, and fully searchable notes. Its AskFred assistant lets you query past meetings in natural language ("what did we decide about pricing?"), while conversation-intelligence features add topic trackers, talk-time, and sentiment analytics. Fireflies works across Zoom, Google Meet, Microsoft Teams, and Webex, transcribes in a wide range of languages, and integrates natively with CRMs such as Salesforce and HubSpot plus Slack, Notion, Asana, and Zapier. A free plan covers limited transcription and AI credits for individuals; paid tiers raise transcription and storage limits and unlock team conversation analytics, making it a strong fit for sales, recruiting, and customer-research teams that live in their CRM.
Best suited for
UserBit is a qualitative user-research platform for product, design, and UX teams, agencies, and freelancers. Users upload audio or video recordings of user interviews, and UserBit's AI generates transcripts in many languages, automatically splitting the text by speaker. A companion video player stays synced to the transcript, so scrolling the text moves the recording and clicking the video seek bar jumps to the matching words. Researchers can add custom vocabulary to improve accuracy and edit transcripts inline. Beyond transcription, the platform manages interview participants, questions, and responses, and lets teams capture qualitative notes and files. Tagging a portion of a transcript automatically creates a video clip of that moment, and a taxonomy/coding system supports synthesis. Analysis tools include charts and correlation maps to surface insights, and UserBit also offers journey-mapping and persona-building modules. It is web-based and centralizes the full research workflow from raw interviews to shareable findings in a single repository.
Best suited for
Fireflies is from $18/mo (freemium); UserBit is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Fireflies | UserBit |
|---|---|---|
| Core capability | Meeting transcription | AI transcription of uploaded interview audio/video with automatic speaker separation |
| Standout feature | AI summaries | Video player synced to the transcript for analysis |
| Team usage | AskFred AI chat | Tagging that auto-generates video clips, plus taxonomy and coding for synthesis |
| Integrations | CRM sync | Interview participant, question, and response management |
| Languages & capture | Conversation intelligence | Qualitative notes and file organization in a central repository |
| Best-fit workflow | Meeting transcription | Insight analysis tools including charts and correlation maps, plus journey maps and personas |
Fireflies
Choose Fireflies if you need sales call capture and crm logging — strengths include powerful meeting search plus the askfred natural-language assistant.
UserBit
Choose UserBit if you need transcribing and analyzing recorded user interviews for ux and product research — strengths include combines transcription with full qualitative-research workflow (tagging, coding, analysis) in one place.
Fireflies
UserBit
It depends on your workflow. Fireflies is strong for sales call capture and crm logging, while UserBit is strong for transcribing and analyzing recorded user interviews for ux and product research. Both transcribe and summarize meetings.
Fireflies is from $18/mo and UserBit is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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Fireflies is an integration-rich notetaker; Avoma adds full conversation intelligence and meeting lifecycle management. Notes versus CI depth.
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