Fireflies: AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, and Webex, with the AskFred AI chat and native CRM sync. SyncWords: Live AI captioning, subtitling, and voice-dubbing platform for webinars, streams, and hybrid events with real-time multilingual output. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Fireflies when sales call capture and crm logging matters most, and SyncWords when delivering accessible, fcc-compliant live captions for a broadcast matters most. Run both through a week of actual calls to see which suits your workflow.
AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, and Webex, with the AskFred AI chat and native CRM sync.
Live AI captioning, subtitling, and voice-dubbing platform for webinars, streams, and hybrid events with real-time multilingual output.
Fireflies.ai joins video calls to record and transcribe meetings, then generates AI summaries, action items, and fully searchable notes. Its AskFred assistant lets you query past meetings in natural language ("what did we decide about pricing?"), while conversation-intelligence features add topic trackers, talk-time, and sentiment analytics. Fireflies works across Zoom, Google Meet, Microsoft Teams, and Webex, transcribes in a wide range of languages, and integrates natively with CRMs such as Salesforce and HubSpot plus Slack, Notion, Asana, and Zapier. A free plan covers limited transcription and AI credits for individuals; paid tiers raise transcription and storage limits and unlock team conversation analytics, making it a strong fit for sales, recruiting, and customer-research teams that live in their CRM.
Best suited for
SyncWords is an AI-powered platform for delivering live and recorded video content to multilingual audiences through real-time captions, subtitles, and voice dubbing. For live scenarios, it produces frame-accurate AI captions that meet broadcast accessibility standards such as CEA-608/708, and its SyncWords Live offering provides professional captioning and real-time translated subtitles for webinars, streaming services, and hybrid events. The platform translates into a wide range of languages, including non-Latin scripts such as Cyrillic, CJK, Arabic, Hebrew, and Thai, and recent engineering work has driven latency down to roughly a second or less even in demanding live environments. Its newer Vocalics capability adds real-time AI voice dubbing that aims to preserve a speaker's tone and delivery across languages. Content is delivered through no-download widget URLs as well as streaming formats like HLS, SRT, CMAF, and VTT, with integrations spanning platforms such as AWS, YouTube, and Vimeo. SyncWords reports processing tens of thousands of events and hundreds of thousands of hours of media, and it received an industry innovation award in 2025, confirming active operation. It best fits broadcasters, media teams, and event organizers who need accessible, multilingual live captioning and translation at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Fireflies is from $18/mo (freemium); SyncWords is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Fireflies | SyncWords |
|---|---|---|
| Core capability | Meeting transcription | Real-time AI live captions with broadcast accessibility compliance |
| Standout feature | AI summaries | Live translated subtitles across many languages including non-Latin scripts |
| Team usage | AskFred AI chat | Vocalics real-time AI voice dubbing that preserves speaker delivery |
| Integrations | CRM sync | Ultra-low latency output for live streams and events |
| Languages & capture | Conversation intelligence | No-download widget URLs plus HLS, SRT, CMAF, and VTT delivery |
| Best-fit workflow | Meeting transcription | Custom dictionaries for accurate terminology in live sessions |
Fireflies
Choose Fireflies if you need sales call capture and crm logging — strengths include powerful meeting search plus the askfred natural-language assistant.
SyncWords
Choose SyncWords if you need providing live translated subtitles for a webinar or streamed event — strengths include strong focus on broadcast-grade, low-latency live captioning.
Fireflies
SyncWords
It depends on your workflow. Fireflies is strong for sales call capture and crm logging, while SyncWords is strong for providing live translated subtitles for a webinar or streamed event. Both transcribe and summarize meetings.
Fireflies is from $18/mo and SyncWords is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving Fireflies and SyncWords.
Fireflies is an integration-rich notetaker; Avoma adds full conversation intelligence and meeting lifecycle management. Notes versus CI depth.
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