Felo Subtitles: A browser extension and companion app that adds real-time transcription and translated live subtitles to online meetings and live streams without joining as a bot. Omnito: A Salesforce-native AI meeting assistant (formerly SUMO Scheduler) that joins meetings, transcribes and summarizes them, and pushes notes and follow-ups into the CRM. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Felo Subtitles when following and translating multilingual video meetings on zoom, google meet, teams, or webex in real time matters most, and Omnito when sales and service reps automating pre-call prep and post-call follow-ups matters most. Run both through a week of actual calls to see which suits your workflow.
A browser extension and companion app that adds real-time transcription and translated live subtitles to online meetings and live streams without joining as a bot.
A Salesforce-native AI meeting assistant (formerly SUMO Scheduler) that joins meetings, transcribes and summarizes them, and pushes notes and follow-ups into the CRM.
Felo Subtitles, made by Felo Inc. (Sparticle), is a real-time transcription and translation tool delivered as a Chrome/Edge browser extension plus companion desktop apps for Windows and macOS. It listens to meeting and video audio, recognizes speech, and overlays live captions with instant translation into other languages, so participants can follow conversations across language barriers. The browser extension captions web-based audio such as Google Meet (web), YouTube Live, Twitch, and Facebook Live, while the separate Felo desktop app extends coverage to Zoom, Microsoft Teams, Webex, and Tencent Meeting without a bot joining the call. It recognizes speech in roughly 23 languages and translates into about 20 target languages. Captured sessions can be saved as transcripts and exported as text, and the tool offers AI summaries using templates for contexts like sales, learning, and one-on-ones. Custom speech and translation dictionaries let teams add industry terminology. It is aimed at IT, research, HR, legal, education, and video-creator users needing multilingual meeting communication.
Best suited for
Omnito is an AI-powered customer engagement platform that grew out of SUMO Scheduler, a long-standing Salesforce-native scheduling product, which rebranded to Omnito as it expanded beyond booking. The platform unifies scheduling, live chat, AI meeting intelligence, and omni-channel messaging, with its AI Notetaker as a central meeting capability. The Notetaker joins meetings on Zoom, Google Meet, and Microsoft Teams, then captures recordings, transcribes the conversation, generates summaries, and detects action items, pushing the outcomes directly into CRM records. Omnito offers a native Salesforce integration for teams needing deeper CRM workflow alignment, and it also states compatibility with other CRMs such as HubSpot and Microsoft Dynamics. Beyond note-taking, Omnito for Agentforce automates pre-call planning, note-taking, and post-call actions natively in Salesforce, and the platform includes engagement tools like an omni-channel shared inbox for chat, email, and SMS. By combining meeting capture and summarization with scheduling and follow-up automation inside the CRM, Omnito targets sales, support, and service professionals who want conversation notes, next-best actions, and contextual follow-ups handled within their existing Salesforce environment rather than in a separate standalone notetaker. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Felo Subtitles is a free tier with paid upgrades (freemium); Omnito is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Felo Subtitles | Omnito |
|---|---|---|
| Core capability | Real-time live transcription with subtitles overlaid on meetings and video streams | AI Notetaker that joins Zoom, Google Meet, and Microsoft Teams meetings |
| Standout feature | Instant translation of captions across roughly 20 target languages (speech recognition in ~23 languages) | Recording, transcription, summaries, and action-item detection |
| Team usage | No-bot capture: transcribes audio locally/in-browser without joining the meeting as a participant | Native Salesforce integration with notes and follow-ups pushed into the CRM |
| Integrations | Transcript saving and export to text documents | Pre-call planning and post-call actions via Omnito for Agentforce |
| Languages & capture | AI-generated meeting summaries using templates (sales, learning, one-on-one) | Stated compatibility with other CRMs such as HubSpot and Microsoft Dynamics |
| Best-fit workflow | Custom speech and translation dictionaries for industry-specific terminology | Combined scheduling, live chat, and omni-channel messaging in one platform |
Felo Subtitles
Choose Felo Subtitles if you need following and translating multilingual video meetings on zoom, google meet, teams, or webex in real time — strengths include captures meetings without adding a visible bot participant, which is less intrusive than bot-based notetakers.
Omnito
Choose Omnito if you need salesforce teams logging meeting transcripts and summaries directly to records — strengths include deep salesforce-native integration keeps notes inside the crm.
Felo Subtitles
Omnito
It depends on your workflow. Felo Subtitles is strong for following and translating multilingual video meetings on zoom, google meet, teams, or webex in real time, while Omnito is strong for salesforce teams logging meeting transcripts and summaries directly to records. Both transcribe and summarize meetings.
Felo Subtitles is a free tier with paid upgrades and Omnito is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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