Fellow: Fellow is an AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Google Meet, Teams, and Webex, with automatic action items and an AI agent for follow-ups. Omind: Omind is an AI quality management platform that automatically transcribes, analyzes, and scores 100% of contact center calls and chats for compliance and agent performance. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Fellow when automatically capturing notes, decisions, and action items during recurring team meetings matters most, and Omind when monitoring conversations for hipaa, pci, and other compliance requirements in real time matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Fellow is an AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Google Meet, Teams, and Webex, with automatic action items and an AI agent for follow-ups.
Omind is an AI quality management platform that automatically transcribes, analyzes, and scores 100% of contact center calls and chats for compliance and agent performance.
Fellow (fellow.ai, formerly fellow.app) is an AI meeting assistant focused on privacy and security. It records and transcribes meetings with real-time transcripts in 90+ languages, generates structured summaries, and automatically extracts and assigns action items. Recordings can run with a visible bot or "botless" directly from the desktop apps (Mac/Windows), and mobile apps capture in-person conversations. Its AskFellow AI agent searches across meetings you have access to, then drafts follow-up emails, memos, and CRM updates. Fellow works with Zoom, Google Meet, Microsoft Teams, Webex, Slack Huddles, phone calls, and in-person meetings, and integrates with 50+ tools including Salesforce, HubSpot, Asana, Jira, Linear, Notion, Confluence, Slack, and Zapier. It offers SOC 2, HIPAA, and GDPR compliance. The free plan includes a lifetime cap of 5 AI notes and 5 AI recordings per user.
Best suited for
Omind is a unified AI customer experience platform whose AI Quality Management System (AI QMS) is purpose-built for contact centers and BPOs. Instead of manually sampling a few interactions, its speech analytics engine uses AI and natural language processing to automatically transcribe, interpret, and score every voice and non-voice interaction, including calls, chat, and email. It analyzes not only the words spoken but also tone, pacing, and emotional context to detect customer sentiment, surface compliance risks, and flag conversations needing attention in real time. Teams configure customizable audit scorecards aligned to their own processes, while automated audit assignment helps distribute evaluations and reduce evaluator bias. Live alerts, whisper coaching, and escalation triggers support agents during active calls, and the platform connects with existing CRM, CCaaS, and ticketing systems. Omind also offers related modules such as Voice AI, Chat AI, an Accent Harmonizer, and the Arya analytics assistant. It is aimed at enterprise contact center, CX, and quality assurance leaders rather than individual users.
Best suited for
Fellow is from $7/mo (freemium); Omind is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Fellow | Omind |
|---|---|---|
| Core capability | AI transcription | AI speech analytics that automatically transcribes and scores 100% of voice and non-voice interactions |
| Standout feature | Meeting summaries | Sentiment and emotion detection analyzing tone, pacing, and context |
| Team usage | Action item tracking | Compliance monitoring with real-time risk flagging and automated checks |
| Integrations | Botless recording | Customizable audit scorecards and automated, bias-reducing audit assignment |
| Languages & capture | AskFellow AI agent | Real-time agent assist with live alerts, whisper coaching, and escalation triggers |
| Best-fit workflow | AI transcription | Integrations with existing CRM, CCaaS, and ticketing systems |
Fellow
Choose Fellow if you need automatically capturing notes, decisions, and action items during recurring team meetings — strengths include records and transcribes across zoom, google meet, teams, webex, plus phone and in-person meetings.
Omind
Choose Omind if you need automatically auditing and scoring every contact center call and chat for quality assurance — strengths include audits 100% of interactions automatically instead of manual sampling, with full transcription and scoring.
Fellow
Omind
It depends on your workflow. Fellow is strong for automatically capturing notes, decisions, and action items during recurring team meetings, while Omind is strong for automatically auditing and scoring every contact center call and chat for quality assurance. Both transcribe and summarize meetings.
Fellow is from $7/mo and Omind is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
More head-to-head comparisons involving Fellow and Omind.
Fellow brings agenda, privacy controls and a bot-or-bot-free option; Fathom brings a frictionless free recorder. Control versus simplicity.
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