Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. Solidroad: Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Feishu Minutes when feishu/lark users generating searchable minutes from video meetings matters most, and Solidroad when onboarding and continuously coaching cx agents with realistic ai customer simulations matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos.
Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations.
Feishu Minutes (飞书妙记, known as Lark Minutes outside mainland China) is the AI meeting-minutes capability built into Feishu, the collaboration platform developed by ByteDance. It turns audio and video content from meetings, training sessions, interviews, and classes into searchable, structured text notes. The product automatically transcribes video conferences into a verbatim transcript, uses voiceprint recognition to attribute speech to individual speakers, and can transcribe both live meetings and uploaded external audio or video files. Its intelligent minutes feature produces three components: a meeting summary, a to-do list, and chapter-based notes, and it can automatically detect and handle Chinese, English, and Japanese within a meeting. Real-time captions and live AI summaries are available during recording. Because it is embedded in the Feishu ecosystem, transcripts and minutes integrate with the platform's calendar, tasks, and documents for smoother collaboration, and notes can be searched, translated, and shared across devices. Feishu and its international counterpart Lark operate independently with separate data storage. As a feature of a widely used enterprise platform from a major technology company, it is actively maintained and available to Feishu users. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Solidroad is an AI-native quality assurance and training platform built for enterprise customer experience and support teams. Instead of manually sampling a handful of interactions, it ingests and reviews 100% of customer conversations across phone calls, live chat, email tickets, and video, then auto-scores each one against custom scorecards aligned to a team's own quality standards. The platform auto-tags key moments, highlights, and risks, surfacing skill gaps and coaching opportunities across both human agents and AI agents. What makes it distinct is how it closes the loop: QA findings feed directly into AI-powered training simulations that look, act, and sound like real customers, letting reps practice scenarios that vary by difficulty, language, and channel while the system grades them and gives tailored feedback. It integrates with support stacks including Zendesk, Intercom, and Gong. Founded in 2023 and Y Combinator-backed, Solidroad raised a 2026 Series A and counts brands such as Ryanair, Oura, Crypto.com, Podium, and Fever among its customers. It is sold via demo and sales engagement.
Best suited for
Feishu Minutes is a free tier with paid upgrades (freemium); Solidroad is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Feishu Minutes | Solidroad |
|---|---|---|
| Core capability | Automatic transcription of video conferences into searchable transcripts | Automated review and scoring of 100% of customer conversations across phone, chat, email, and video |
| Standout feature | Voiceprint-based speaker identification | Custom AI scorecards aligned to a team's own quality and compliance standards |
| Team usage | Transcription of both live meetings and uploaded audio/video files | Auto-tagging of highlights, key actions, and risk moments within conversations |
| Integrations | Intelligent minutes with summary, to-do list, and chapter notes | AI training simulations that mimic real customers, varied by difficulty, language, and channel |
| Languages & capture | Automatic handling of Chinese, English, and Japanese in a meeting | Automatic grading and tailored coaching feedback for agents based on QA findings |
| Best-fit workflow | Real-time captions and live AI summaries during recording | Integrations with support tools like Zendesk, Intercom, and Gong |
Feishu Minutes
Choose Feishu Minutes if you need feishu/lark users generating searchable minutes from video meetings — strengths include deeply integrated into the feishu/lark collaboration ecosystem.
Solidroad
Choose Solidroad if you need automating qa coverage to score every support call, chat, and ticket instead of sampling — strengths include reviews every interaction rather than a small manual sample, giving full qa coverage.
Feishu Minutes
Solidroad
It depends on your workflow. Feishu Minutes is strong for feishu/lark users generating searchable minutes from video meetings, while Solidroad is strong for automating qa coverage to score every support call, chat, and ticket instead of sampling. Both transcribe and summarize meetings.
Feishu Minutes is a free tier with paid upgrades and Solidroad is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
More head-to-head comparisons involving Feishu Minutes and Solidroad.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. Fieldy: Wearable AI note taker that records in-person conversations and meetings, then transcribes and summarizes them automatically. The right pick comes down to team size, budget, and the workflows you want to automate.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. FinMate AI: AI notetaker built by advisors for advisors that records client meetings and structures notes by meeting type. The right pick comes down to team size, budget, and the workflows you want to automate.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. FinScribe: AI meeting note taker for wealth and financial advisors that produces compliance-ready notes, prep pages, and follow-up emails. Below, they line up on price, capture method, and how each fits a real meeting stack.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. FlashRev: AI parallel dialer within the FlashLabs go-to-market platform, with call recording, real-time conversation analysis, and AI summaries. Below, they line up on price, capture method, and how each fits a real meeting stack.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. FullyRamped: AI sales roleplay, coaching, and call-grading platform that practices reps across the full sales cycle and grades real calls. Below, they line up on price, capture method, and how each fits a real meeting stack.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. GReminders: End-to-end meeting management platform for client-facing professionals, pairing scheduling and reminders with an AI notetaker. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. Garba: AI sales meeting assistant that records, transcribes, and summarizes calls, then syncs notes and insights natively into Pipedrive and HubSpot. The right pick comes down to team size, budget, and the workflows you want to automate.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. Genio: Assistive note-taking tool (formerly Glean) that records and transcribes lectures and classes for students. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. Gilbert: French sovereign AI meeting note taker that generates structured reports, decisions and actions, hosted in France on SecNumCloud infrastructure. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. Gladia: Developer-focused speech-to-text API with real-time and async transcription, diarization, and meeting-bot integrations. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. Glinky: AI revenue intelligence platform pairing prospecting with a bot-free AI notetaker that captures sales calls and syncs details to the CRM. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Feishu Minutes: ByteDance's Feishu/Lark feature that transcribes audio and video into searchable minutes with AI summaries and to-dos. Goelo: AI sales meeting assistant that records and transcribes calls, then auto-populates CRM data and generates methodology-based summaries. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.